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Microsoft IE Hates My Mac

Posted on 2000-03-16
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Last Modified: 2013-11-17
On Sawtooth G4 350 Mac (OS 8.6) MS Internet Explorer 4.5 crashes hard.  Tried downloading MS Mac Patch.  Tried wiping preferences and re-loading.  Tempory fix is to strip extensions down to minimum, re-boot, and then turn ext back on one by one (looking for conflicts).  With everything back on IE starts working, and will work for 30-40 URL's.  Then goes Ka-flooey again.

Has ANYBODY seen this problem before?
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Question by:dennisbowne
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KevSpencer earned 50 total points
ID: 2639728
Hi, dennis.

Internet Explorer is self-repairing, like Office 98. It's also dependent on the Internet Preferences file, located in the System Folder: Preferences folder. That file frequently corrupts, and takes IE down with it randomly but consistently.

First, start by opening the Internet control panel and write down all of your Internet settings saved there. Once you're happy, open the System Folder, then the Preferences folder, and trash the Internet Preferences file. In most cases, this repairs IE's stability.

If IE is still misbehaving, you might want to systematically trash any MS extension in the System Folder: Extensions folder that has the word "Internet" attached to it. Here's a list of extensions you can safely remove BUT NOT TRASH YET.

Drag these extensions out of the Extensions folder to a new folder on the desktop, restart, then start IE. It will replace these extensions with fresh copies.

Microsoft Internet Library
Microsoft Hyperlink Library

There is also a folder called MS Library Folder. Move that folder out as well.

If IE behaves well after this, then you can safely place the moved extensions in the Trash.

If all else fails, carefully trash the MS internet extensions and the IE application, then reinstall IE.

Good luck.

--KS
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Author Comment

by:dennisbowne
ID: 2640063
good advice, concise directions
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