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Exception access violation on iexplore.exe

GMCarr
GMCarr asked
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Last Modified: 2012-05-04
A user at my place of work received the following error intermitantly at a particular Web site:

"An application error has occurred and an application error log is being generated.  iexplore.exe

Exception access violation (0xc0000005), Address: 0x7717d385"

When receiving this error, his session using Internet Explorer is terminated.  I've seen this message on posting relating to other Microsoft products.  Can someone please explain this message, and provide corrective action?  Many thanks!
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http://www.microsoft.com/MSJ/1097/hood1097.htm
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Much appreciated!  I'll scale down the technical buzzwords when addressing this with the user, but you've provided a very thorough and detailed answer. You will certainly make me look good!

Thanks very much
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