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modem trouble in win2k

Posted on 2000-03-17
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Last Modified: 2010-04-13
Hi

I have a diamond multimedia supraexpress 56i PRO DF modem, that installs and works fine under NT4 but in 2k it tries to install to com port 2 or 1 not the necessary com port 3, is there any thing I can do to switch to com3, on installation it does not offer it as one of the options
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Question by:philmeier
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toste earned 100 total points
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Make sure you useing the Rigth Com port that match the I/O address & IRQ address, sometime have do it the hardway by manuel changeing the Com Port it if it a NoN PnP Internal or External.
Try setup moden to Full PnP Mode if it Internal type, don't forget to change your Bios to PnP OS "Yes".
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by:philmeier
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Have this modem trouble on a machine that dual boots with NT4, so I know precisely what the settings are, have uninstalled two com ports and installed a new com port at com3 which is where NT4 recognises the modem as being at, have set up com3 with MS's recommended IRQ and I/O address.  Consequently don't think it is a bios problem but will check.

When I run the diagnostic the response is to the effect of : modem is not responding due to a hardware error or may be incorrectly installed.  the modem does work : am using it now
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