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CCRouter has slow sends.

Posted on 2000-03-17
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Last Modified: 2013-12-18
Our CCRouter box has an external 56K USR modem, and it transmits at about 300 BPS, I mean REALLY slow!  I have run full diagnostics with PC Certify and the hardware comes out just fine.
Other devices can use the line and run full speed.  Connecting the CCRouter to another phone line does not speed it up.  I have setup the modem on another pc and it ran full speed on the internet.  I have checked the command line to start up the router, and it shows the correct speed and com port for the modem.
Here is what is very strange though:  When I change the modem to an internal modem, it works full tilt for about 2 days, then reverts to it's old slow speed.  I change it again to the external modem, and it runs fast for about two days, then goes slow again.
Changing com ports for the external modem causes it to work fast for a bit, then go slow.
I am not sure what could be causing this?

Slice
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Question by:slice090697
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8 Comments
 
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Expert Comment

by:NetRat
ID: 2654333
What kind of computer is the modem connected to?  You might be running into a UART problem with the com port.

Also, have you set the defaults on the modem?  CCRouter will initialize the modem but the modem may be reverting back to its defaults.  Some USRs have the configurations listed on the underside of the modem.
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Author Comment

by:slice090697
ID: 2655779
The computer is an old 486, but we disabled the onboard com ports (old slow ports), and put in a new high speed controller.
The external modem is set to it's default settings which are fine with CCRouter. The Internal modem apparently has no defaults (or dip switches).
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Author Comment

by:slice090697
ID: 2655780
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Author Comment

by:slice090697
ID: 2655781
We are currently checking the phone lines in the building to make sure they are fine.
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Expert Comment

by:NetRat
ID: 2664754
Are you using the latest version of ccRouter support by your cc:Mail system?  It has been a while since I've used ccRoute but I do recall downloading a newer version from Lotus' web site.

One other thing, how much hard drive space is left on the computer.  Make sure you have enough for ccRoute to work with.

-NetRat
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Accepted Solution

by:
jbrobst earned 300 total points
ID: 2876609
have you tried placing "57600/LOCK" in the router string command line.  I had a USR internal modem that was doing the same thing until I put the above in the modem string.  It's worked ever since.


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Author Comment

by:slice090697
ID: 2887574
Comment accepted as answer
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Author Comment

by:slice090697
ID: 2887575
Thanks.

Slice
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