Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

OUTLOOK:Cannot open offline folder

Posted on 2000-03-17
2
Medium Priority
?
1,020 Views
Last Modified: 2008-03-03
My system administrator renamed my mailbox because my name was misspelled. Now I cannot open my offline folder. Outlook says it's from another mailbox.
How can I reconnect my ost-file?
0
Comment
Question by:jvv
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 4

Expert Comment

by:mberumen
ID: 2630899
have you tried the import function:?
0
 
LVL 17

Accepted Solution

by:
calacuccia earned 600 total points
ID: 2631665
Hi jvv,

This is a paste from article http://support.microsoft.com/support/kb/articles/Q161/7/25.ASP?LNG=ENG&SA=ALLKB&FR=0

#####################################
You cannot use an OST file that had previously been used with a different mailbox. Doing so produces the following error message:
The file <filename>.ost cannot be accessed because it has been configured for use with a different mailbox.
#####################################

In the same article, you'll find how to create a new offline folder. I don't think this will be a porblem, as the offline folder should be identical to your online folders after synchronisation. It you did not synchronise for a while, ask the administrator to renamee your mailbox to the olde name temporarily, do a synchronisation, and put new name back, then create a new offline folder as specified in the article.

Hope this helps

Calacuccia
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In Part II of this series, I will discuss how to identify all open instances of Excel and enumerate the workbooks, spreadsheets, and named ranges within each of those instances.
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

598 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question