Solved

Modem Nightmare

Posted on 2000-03-17
4
173 Views
Last Modified: 2013-12-28
Okay, let's begin:

It takes a long time for me to connect to the internet (that's on good days when my modem feels like working.)  Even then, it will only connect at 28 baud or lower.  I've been all through the win 98 modem troubleshooters...  nothing works.

Most of the time, when I try to dial out, there is static in the line.  It connects, I hear the connection noises and then I hear the phone lady say, "please hang up and dial your call again."  Plus, there is no static when I pick up the phone.

The times when I get a connection, there is no static, but still takes an eternity to sign on.

I've checked everything, more than triple.  And, still, I can't find a solution.  The modem is a HSP Audiomodem Riser.  Could there be something wrong with it?

Thanks in advance.
0
Comment
Question by:Napakali
4 Comments
 

Accepted Solution

by:
dcalabre earned 80 total points
ID: 2630834
Sounds to me like you have one of two problems:

1) a noisy phone line.  Noise detectable to the PC may not be detectable to the ear.  The long time connecting is the modem having trouble handshaking so it keeps stepping down.

2) a bad modem.  This is a simple fix.
I would get a friends external modem and see if you get the same problems.

If not it's the modem.
If same it's the line - suggestion - try another jack before you lose your mind and call the phone company.  BTY - I understand the phone company only guarantees 28.8.

DC
0
 
LVL 8

Expert Comment

by:thoffman
ID: 2632189
It's also possible that you have a bad cable running from the modem to the wall.
0
 
LVL 5

Expert Comment

by:compmania
ID: 2632467
Is anything else connected to the line? A fax machine?
Do you have a faster modem than 28.8?
Does your ISP support a connection over 28.8?
0
 

Author Comment

by:Napakali
ID: 2656944
Adjusted points from 50 to 80
0

Featured Post

Will my email signature work in Office 365?

You've built an email signature using raw HTML code in Office 365, but you can't review how it looks with Transport Rules. So you have to test it over and over again before it can be used. Isn't this a bit of a waste of your time? Wouldn't a WYSIWYG editor make it a lot easier?

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now