Solved

Modem Nightmare

Posted on 2000-03-17
4
172 Views
Last Modified: 2013-12-28
Okay, let's begin:

It takes a long time for me to connect to the internet (that's on good days when my modem feels like working.)  Even then, it will only connect at 28 baud or lower.  I've been all through the win 98 modem troubleshooters...  nothing works.

Most of the time, when I try to dial out, there is static in the line.  It connects, I hear the connection noises and then I hear the phone lady say, "please hang up and dial your call again."  Plus, there is no static when I pick up the phone.

The times when I get a connection, there is no static, but still takes an eternity to sign on.

I've checked everything, more than triple.  And, still, I can't find a solution.  The modem is a HSP Audiomodem Riser.  Could there be something wrong with it?

Thanks in advance.
0
Comment
Question by:Napakali
4 Comments
 

Accepted Solution

by:
dcalabre earned 80 total points
Comment Utility
Sounds to me like you have one of two problems:

1) a noisy phone line.  Noise detectable to the PC may not be detectable to the ear.  The long time connecting is the modem having trouble handshaking so it keeps stepping down.

2) a bad modem.  This is a simple fix.
I would get a friends external modem and see if you get the same problems.

If not it's the modem.
If same it's the line - suggestion - try another jack before you lose your mind and call the phone company.  BTY - I understand the phone company only guarantees 28.8.

DC
0
 
LVL 8

Expert Comment

by:thoffman
Comment Utility
It's also possible that you have a bad cable running from the modem to the wall.
0
 
LVL 5

Expert Comment

by:compmania
Comment Utility
Is anything else connected to the line? A fax machine?
Do you have a faster modem than 28.8?
Does your ISP support a connection over 28.8?
0
 

Author Comment

by:Napakali
Comment Utility
Adjusted points from 50 to 80
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now