Solved

Modem Nightmare

Posted on 2000-03-17
4
175 Views
Last Modified: 2013-12-28
Okay, let's begin:

It takes a long time for me to connect to the internet (that's on good days when my modem feels like working.)  Even then, it will only connect at 28 baud or lower.  I've been all through the win 98 modem troubleshooters...  nothing works.

Most of the time, when I try to dial out, there is static in the line.  It connects, I hear the connection noises and then I hear the phone lady say, "please hang up and dial your call again."  Plus, there is no static when I pick up the phone.

The times when I get a connection, there is no static, but still takes an eternity to sign on.

I've checked everything, more than triple.  And, still, I can't find a solution.  The modem is a HSP Audiomodem Riser.  Could there be something wrong with it?

Thanks in advance.
0
Comment
Question by:Napakali
4 Comments
 

Accepted Solution

by:
dcalabre earned 80 total points
ID: 2630834
Sounds to me like you have one of two problems:

1) a noisy phone line.  Noise detectable to the PC may not be detectable to the ear.  The long time connecting is the modem having trouble handshaking so it keeps stepping down.

2) a bad modem.  This is a simple fix.
I would get a friends external modem and see if you get the same problems.

If not it's the modem.
If same it's the line - suggestion - try another jack before you lose your mind and call the phone company.  BTY - I understand the phone company only guarantees 28.8.

DC
0
 
LVL 8

Expert Comment

by:thoffman
ID: 2632189
It's also possible that you have a bad cable running from the modem to the wall.
0
 
LVL 5

Expert Comment

by:compmania
ID: 2632467
Is anything else connected to the line? A fax machine?
Do you have a faster modem than 28.8?
Does your ISP support a connection over 28.8?
0
 

Author Comment

by:Napakali
ID: 2656944
Adjusted points from 50 to 80
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SBS 2011 Backup Drive 8 70
Windows 10 disk usage 100%. 28 171
Shutting a group of desktops computers in the AD domain 8 38
Auto-launch VPN via Wifi 7 49
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question