stanlaski
asked on
Windows98 upgrade 5100c
Upgraded computer to windows98. Software for ScanJet 5100c would not load. Downloaded win98 software form HP site. Error message indicates another application is using scanner. All applications have been closed. Same result.
Be sure that stimon (Still Image Monitor) and hpsjvxd (HPSCANMonitor) are running in the background. If they are not, you can extract the files - stimon.exe and hpsjvxd.exe - by going to Start|Programs|Accessories |System Tools and then select System Information. Under the Tools menu, select the System File Checker. Place a dot in Extract a single file and follow the prompts. For this activity you will need the Windows 98 CD-ROM.
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ASKER
Thanks for your comments. I will not be able to try either suggestion until 3/31/00 as I am out of town this week.
ASKER
Anybody able to solve these types of problems for unskilled computer users gets max score. I really don't understand this point system . If you got to many points reduce to some lower number.
Thanks.
Thanks.