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PC Tel HSP56 Micromodem

Posted on 2000-03-18
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Last Modified: 2013-12-27
I have a PC Tel HSP56 Micromodem that came with my Amptron Motherboard.  My problem is that I constantly lose my connection with AOL.  Sometimes it will work ok for awhile, and then I start losing my connection, and it finally gets to where I can not even log on to AOL.
I installed my old 33.6 modem, and it works fine.
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Question by:jklein8
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by:swwelsh
ID: 2633586
I assume this is an on board modem? If so, disable it and get another modem - those onboard pctels are even less reliable than a regular pctel modem.
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RickHulshof earned 0 total points
ID: 2633761
When you go into the modems properties - is the connect only at this speed box checked?? - this will cause the symptoms you described - If it is checked - uncheck it, and try it out.
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by:rayt333
ID: 2634141
A clue to how good these modem are may be found in the additional cost of the added onboard modem, less then $5, this is a case of you get what you pay for.
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by:jklein8
ID: 2634750
the box is not checked.  I have tried backing off the connect speed to a max of 56k, but the problem still exists.
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Expert Comment

by:chrismahoney
ID: 2677161
Download the latest driver for your modem. I don't use AOL, so I don't know if it will help in your case, but with my computer the new driver helped. And the new Win 2000 driver has NEVER dropped the connection on me :-)
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