Improve company productivity with a Business Account.Sign Up

x
?
Solved

Slow us robotic modem!

Posted on 2000-03-18
8
Medium Priority
?
363 Views
Last Modified: 2013-12-27
I have a us robotic(gateway version 6000767)56k modem. I'm trying to get it to work in a IBM P-100 with win95. It will not hook up any faster that 22000 and downloads at about 2kps. I have tried the 56k modem out of another computer and it hooks up at 44000 and downloads at 3.5kps. I called 3coms line test site and got the following info:  19200/arq/v34/lapm/v42bis
       115000/ 3-18-00
       error correcting modem detecte
       usr support bbs-node21-total
       control rack
       line supports 56k connection
I have gone to gateway's web site and downloaded the latest driver and installed.(driver 7502725v v90 upgrade) I have also checked in control panel/driver info/diagnostics to see that it was installed as per in the read me instructions and it is. It should be at v90 which my isp and line supports.
Any ideas??????
0
Comment
Question by:odomok
8 Comments
 
LVL 5

Expert Comment

by:compmania
ID: 2633479
Could be the phone line, did you try it in the other computer in the same jack? Same house line?
Same cable from the modem to the jack?
0
 

Author Comment

by:odomok
ID: 2633854
I tried different modem on same line and us robotics modem on my main jack, same speeds at both places. I also ran the 3com line test from both jacks (same phone line) with the same results: congratulations your line supports 56k connection! While at the gateway faq webpage I saw that you had to get the driver from them and not us robotics. Could there be something specific to a Gateway computer that could be changed?????
Steve
0
 
LVL 5

Expert Comment

by:compmania
ID: 2633912
Try going to device manager (right click on my computer, properites, device manager) and remove the modem.
Restart

Download the driver from the gateway site then when it asks for a driver (after you remove the device) direct it to the downloaded copy:

http://www.gateway.com/support/product/drivers/modem/telepathwinfaxmodema.shtml

Make sure to get the new ones (8/98)

Another thing to try is go to safe mode (while booting press f8 several times then choose safe mode) go to the device manager and remove any "ghost" devices or devices with yellow !'s, ?'s or red X's
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
LVL 17

Expert Comment

by:rayt333
ID: 2634129
Part of the problem may be that since you are installing into a non gateway computer then the modem isn't finding a hardware configuaration it is expecting to find and so not working correctly.

Have you tried a USR driver instead of the Gateway driver? This may get you around the problem.
0
 
LVL 12

Expert Comment

by:Otta
ID: 2636891
> 19200/arq/v34/lapm/v42bis

Yuk!  That is a TERRIBLE result.

First, be sure that the speed of the compter's COM port is set to 57600 (or 115200) rather than 19200.
Then, try again.  
If that does not work, then you must have a "noisy" telephone-line,
or "dirty" contacts where the cable plugs into the modem.
You should get '26400' or '28800', instead of '19200'.
Talk to your ISP -- do they support K56Flex and/or X2 and/or V.90 protocols?
If they support _ONLY_ K56Flex, then your modem will never connect at higher-than-33600 speeds.
(Your "other" modem must have been a K56Flex modem, since it connected at '44000'.)
0
 

Accepted Solution

by:
xkid032500 earned 400 total points
ID: 2658502
The problem here as I see it is in the line quality, you can test it your self like this:
open hyper terminal and dial your isp from there, when it connects type +++ (three times "+") and wait till you get OK from the modem, at this point you are still connected and can send commands to the modem, type ATI6 and press enter and type ATI11 and press enter, in usr modems this gives you the connection status and line quality.
copy & paste them here and i'll tell you where's the problem.
0
 
LVL 1

Expert Comment

by:garzajd
ID: 2662933
I'm just adding this so when xkid finishes I can get an email and hopefully fix mine
0
 

Author Comment

by:odomok
ID: 2884156
Comment accepted as answer
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

In this tutorial I will show you with short command examples how to obtain a packet footprint of all traffic flowing thru your Juniper device running ScreenOS. I do not know the exact firmware requirement, but I think the fprofile command is availab…
This article will step through configuring a SonicWALL appliance to utilize an internal DHCP server for Global VPN Client (GVC) hosts.  There are times when using an external (external to the SonicWALL) DHCP server, such as Windows Servers, isn’t pr…
When you have multiple client accounts to manage, it often feels like there aren’t enough hours in the day. With too many applications to juggle, you can’t focus on your clients, much less your growing to-do list. But that doesn’t have to be the cas…
Through the video, you can check the migration process of Outlook PST file to PDF. Kernel for Outlook to PDF tool can convert Outlook emails with all attributes like Subject, To, From, Cc, Bcc and other folders such as Inbox, Outbox, Sent Items, Jun…

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question