Solved

Yellow streak

Posted on 2000-03-19
3
665 Views
Last Modified: 2013-12-15
My Scanjet 5100C is less than a year old an has been used moderately. When scanning a vertical 1 1/2 inch yellow band is super-imposed on the picture being scanned. What is the problem and mainly what is the solution.
Thanks.
0
Comment
Question by:francoisd
3 Comments
 
LVL 3

Accepted Solution

by:
johlari earned 0 total points
ID: 2634800
If the yellow band is on all scans it is most likely the CCD in the scanner that is failing.  To test, try scanning a blank, white piece of paper.  If the yellow streak is there, the scanner needs service.  Call HP and they'll work through the service options with you.
0
 

Author Comment

by:francoisd
ID: 2636095
That's what I was afraid of...
Taking it in for service is usually a nightmare and satisfactory results are never guaranteed! Plus you're out of your equipment for who knows how long...

Francoisd
0
 

Expert Comment

by:EDBuda
ID: 11883040
Thanks for the bad news.  The scanner always had this yellow streak.  Probably just pay to chuck it. So much for HP scanners.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
A short film showing how OnPage and Connectwise integration works.
Concerto provides fully managed cloud services and the expertise to provide an easy and reliable route to the cloud. Our best-in-class solutions help you address the toughest IT challenges, find new efficiencies and deliver the best application expe…

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now