Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Yellow streak

Posted on 2000-03-19
3
Medium Priority
?
676 Views
Last Modified: 2013-12-15
My Scanjet 5100C is less than a year old an has been used moderately. When scanning a vertical 1 1/2 inch yellow band is super-imposed on the picture being scanned. What is the problem and mainly what is the solution.
Thanks.
0
Comment
Question by:francoisd
3 Comments
 
LVL 3

Accepted Solution

by:
johlari earned 0 total points
ID: 2634800
If the yellow band is on all scans it is most likely the CCD in the scanner that is failing.  To test, try scanning a blank, white piece of paper.  If the yellow streak is there, the scanner needs service.  Call HP and they'll work through the service options with you.
0
 

Author Comment

by:francoisd
ID: 2636095
That's what I was afraid of...
Taking it in for service is usually a nightmare and satisfactory results are never guaranteed! Plus you're out of your equipment for who knows how long...

Francoisd
0
 

Expert Comment

by:EDBuda
ID: 11883040
Thanks for the bad news.  The scanner always had this yellow streak.  Probably just pay to chuck it. So much for HP scanners.
0

Featured Post

[Webinar] Cloud Security

In this webinar you will learn:

-Why existing firewall and DMZ architectures are not suited for securing cloud applications
-How to make your enterprise “Cloud Ready”, and fix your aging DMZ architecture
-How to transform your enterprise and become a Cloud Enabler

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…
Loops Section Overview
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question