Wrong background color
Posted on 2000-03-20
When my HP ScanJet 5100C scans I get a light blue background color (should be white) even with no document in the scanner. I tried a new 5100C scanner without changing any settings. Background was correct (white). Looks like a scanner hardware problem. Do you agree? Is there any hardware adjustments I can make on the scanner? Would you recommend sending it to HP for service or would a local dealer be OK?