Solved

hp scanjet 4p won't work with amd athlon

Posted on 2000-03-21
12
373 Views
Last Modified: 2013-12-15
have an FIC sd-11 motherboard and Athlon 600 mghtz cpu.
128 mghtz pc100 sdram. have been unable to get system to find the scsi card. have tried the fixes at hp and am at a loss.
any help would be appreciated-thanks
0
Comment
Question by:cmdmstrc2
12 Comments
 

Author Comment

by:cmdmstrc2
ID: 2641109
scsi card is symbios 53416(for HP)
0
 

Expert Comment

by:TheRat
ID: 2643987
Are you using the original s/ware???
0
 

Expert Comment

by:bradbrow
ID: 2645871
Hello Cmdmstrc2,


The original software that came with the 4p scanner will not work with Windows 98.

Make sure you have deskscan 2.8.




Brad
0
Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

 

Author Comment

by:cmdmstrc2
ID: 2647315
good try on the software. the original software will  work on win98(Hp Picturescan 2.2). Could not get it to work after upgrading to athlon and FIC board.
d/l deskscan 2.8 and tried it also with the same results.
0
 
LVL 3

Expert Comment

by:johlari
ID: 2647474
Does the card show up in the Device Manager?  If so please post status including the error code number.
0
 

Author Comment

by:cmdmstrc2
ID: 2647557
the card does show up in device manager with an error code 10. this device is either not present, not working properly or does not have all of the drivers installed. also, no resources assigned and no conflicts.
0
 

Expert Comment

by:johno05
ID: 2647649
Sounds like your card maybe no good. Maybe try another card if you can hold of one. Any ASPIcam compliant card should do.
0
 

Accepted Solution

by:
TheRat earned 0 total points
ID: 2647691
I will agree with brad in regards to the software, Picturescan does not work on Win98. The only times I have seen it working on win98 is when win95 has been previously installed, and in this case it eventually fails. Only use deskscan 2.8.
If there are no resources assigned to the Scsi card you might want to reinsert the scsi card into the mother board. The thin end of the cards tends to kick up occasionally giving partial connection.
Also you might want to try booting up in safe mode and removing the SCSI folder from the registery (START/RUN, type "regedit", click on the "+" next to HKEY_LOCAL MACHINE, "+" next to "Enum" and you will see the SCsi folder.) reboot into normal mode.
Have you tried to assign resources manually???   If no luck with this let me know.     ;-)
0
 

Author Comment

by:cmdmstrc2
ID: 2649847
Hello Johno05.
 tried the card in my other machine (pentium 133 w/win98) and no
problems. also had no problems with picturescan 2.2.
0
 

Author Comment

by:cmdmstrc2
ID: 2650203
Hello Rat,
 thanks for the suggestion about the scsi card connection. every time i screwed the card down, the front end was unseating just enough to lose the connection. sometimes hard to remember to check all the basics.
 also, as a qualifier, hp picturescan 2.2 will and is running on windows 98 on my machine at this moment. i am running win98 2nd edition. this is not an upgrade version.
0
 

Expert Comment

by:TheRat
ID: 2651214
Sorry cmdmstrc2 but nothing amazes me in this industry any more!!!! LOL
0
 

Author Comment

by:cmdmstrc2
ID: 2651817
hello Rat.
thanks again for the help. you're right, doesn't surprise me either.LOL
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Sony Vaio - w7pro - ¡Keyboard Issue! 29 91
Scanner having issues with 3rd party software 8 81
Echo vs Dot? 3 43
program for opening files (like explorer) 4 42
Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now