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MAPI Spooler in Outlook

I have a user that gets the error message, "The MAPI Spooler has shut down unexpectedly. Close all mail-enabled applications before attempting to log on again", whenever she opens Oulook. Because of this she is unable to receive mail.

Anyone have any idea?
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Outlook 97, 98, 2000?

Try this anyway:

1) Reinstall, if that doesn't help, proceed to 2.

2) control panel - email - profiles - delete all unused profiles - edit the delivery location in her profile to "none", start outlook and confirm yes. Shutdown outlook, change it back to her PST-file (or what she's using)

One of those two options should help, if it doesn't, look at microsofts site for servicepacks to your current outlook version, or consider upgrading to a newer version.
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