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Laptop Boot Problems

Posted on 2000-03-22
Medium Priority
Last Modified: 2010-08-05
I am not able to make a successful boot on my laptop computer.
I have an older Texas Instruments Extensa 560CD laptop computer which I use infrequently.  I started it several days ago after a six months nap and am not able to get a complete successful boot-up in standard mode.  It goes through the boot cycle, checks RAM, starts Windows, brings up desktop, task bar, icons, and then the keyboard and mouse freezes (hour glass just keeps on spinning).  I am running Windows 95 (B) with 32 megs of RAM.

The computer starts and runs in Safe Mode, but, of course, not very well.  I have started it in Bootlog.txt mode and reviewed the log text file.  Everything appears to load ok until it gets to loading fonts. Then I get the following message

LoadStart = c:\windows\fonts\MARLETT.TTF
LoadFail = c:\windows\fonts\MARLETT.TTF Failure code is 0016

LoadStart = c:\windows\fonts\SSERIFE.FON
LoadSuccess = c:\windows\fonts\SSERIFE.FON
LoadStart = c:\windows\fonts\ARIAL.TTF
LoadFail = c:\windows\fonts\ARIAL.TTF Failure code is 0016

I get the same failure code (0016) for another 20+ fonts (ttf) that it tries to load.  At the end I get the following summary.

LoadSuccess = USER.EXE
LoadStart = MSGSRV32.EXE
LoadSuccess = MSGSRV32.EXE
Init = Final USER
InitDone = Final USER
Init = Installable Drivers
InitDone = Installable Drivers
Init = TSRQuery
InitDone = TSRQuery

How do I solve this boot problem without throwing the computer against the wall.  Or, in the alternative, there is nothing on the hard disk I need so can I install or re-install Windows.  I have not done this before so I would need some suggestions to get started…

Thanks to all for your help.

Question by:dkresge
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Expert Comment

ID: 2647578
I would suggest (for starters until some other experts join in)
- boot up in safe mode
- 2 click My computer
- right click C drive - go properties
- Click Tools tab
- Click the button for checking drive for errors.
- Select thorough scan.
- Myself - i prefer to have the automatically fix errors unchecked ( I like to decide myself the action that is taken. If you are unsure of what to do with the errors post them in this thread and ignore them in the first scan - you can always go back and do it again.

When done post what you found - that should help us get started.



Author Comment

ID: 2647742

Did the thorough scan. No errors, no bad sectors... what's next


Expert Comment

ID: 2649520
write down problem fonts names (arial.ttf etc) then in safe mode remove that fonts from list (control panel/fonts) then extract that files from windows .cab files and reinstall them again
Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.


Expert Comment

ID: 2649789
Its very possible that you need to make a run to radio shack and purchase a new battery.  A low or shot battery can do some wild things.  Good Luck...

Expert Comment

ID: 2649921
Good point revolws and Alisher_N


For my curiousity on dkresge's point - What does your time and date read on your computer. If you have to reset it each time you boot to the correct date you definitely need a new CMOS battery.

Author Comment

ID: 2651439
Do laptops have CMOS batteries? I will check this evening in my Texas Instruments booklet..


Expert Comment

ID: 2651702

Thats a definite sign but the problem is lots of time the battery is just strong enough to reliably main either or the cmos or the clock but will keep kicking enough to fool ya.  Kinda like a mantle clock starting to lose time when double or triple a's get weak.  It should be replaced at least once each year to year.5 and storage will definitely drain it since no drip charge to recharge it....


Can't say all do but there are definitely situations where bat pak is not attached and its not turned on, can wreak havoc with cmos i would say.  

Expert Comment

ID: 2653310
revolws :

Good point - You learn something new every day.


Accepted Solution

ComTech earned 0 total points
ID: 7021631
Time to close this abandoned question.


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