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TCP Stack init. failure

Posted on 2000-03-23
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Last Modified: 2013-12-18
I get a TCP stack initialization failure when trying to launch notes on initial setup.  I am using Notes 4.6 client and have a static IP scheme.  Any suggestions?
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Question by:kevsh
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5 Comments
 
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Expert Comment

by:stharris
ID: 2653900
Do you have a constant connection (i.e. not dial-up)?
Can you connect to other TCP/IP systems (i.e. resolve a URL, ping another HOST)?
When you say "initial setup" are you referring to the process right after installing the Client, or the process right after configuring the Client?  I assume you mean after the configuration process.


St. Harris
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Author Comment

by:kevsh
ID: 2654303
Yes, its a constant connection.  Connection to other apps which use TCPIP work fine.  I have,as a result, gone ahead and reformatted the PC and it works fine now, but I am still curios as to what could cause it (points will still be given out).  I was referring to the part just after installing the software in the iniital setup where it asks how you will connect to the server and your home server name, etc...
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stharris earned 150 total points
ID: 2654567
Now that is unusual, because you have not told it what Ports to use yet (or does it happen after you select TCP/IP as the port your going to use?).  I have seen this before, but it was after the system was up and running for awhile.  The cause was an SNMP service that was slowly leaking memory resources until it got to the point the the Client would not longer connect to the Server.  You would first get the TCP initialization error with the suggestion to increase the amount of memory allocated, and retrying would sometimes report "Not a known TCP/IP host".


St. Harris
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Author Comment

by:kevsh
ID: 2654897
Yes it knows TCP/IP becuase i've selected it in the screen where it asks for the home server name.  My previous comment should have included that as wel sorry.  How and where would you increase the amount of mem allocated?
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Expert Comment

by:stharris
ID: 2654996
I believe this is a registry modification, and actually should not be done unless it is required.  When I saw this error occur I would simply restart the system and the Notes Client would work just fine.


St. Harris
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