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windows 98 se will not shut down

Posted on 2000-03-26
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Last Modified: 2013-12-28
Windows will not shut down. If I reset the computer and restart Windows and do not start any programs it will shut down OK. It seems that a program is not shuting down but I can not locate it. Is there any way I can tell which program is still running or is at fault.
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Question by:alfaieta
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6 Comments
 

Expert Comment

by:JustComputers
ID: 2658434
May I suggest you try going to http://support.microsoft.com/support/kb/articles/q238/0/96.asp?LNG=ENG&SA=PER&FR=0 
for a possible solution.
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Expert Comment

by:leitner
ID: 2658852
Alfaieta,

You can tell what programs are running before attempting a shut-down.  Try Ctrl-Alt-Del and it will display a list of running applications in the "Close Program" window.  Try using the "End Task" option for the first application in the list and then attempt shutting down the PC.  Repeat this procedure until you can successfully shut down.  You will have then identified the culprit application.  Hope this helps!
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Accepted Solution

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Asta Cu earned 100 total points
ID: 2658896
ANSWERS vs. COMMENTS, lock the Question and create less than an ideal solution for our clients.  You, Leitner, can convert your answer to a comment and not lose out when the client eventually tries to convert the best "comment" to the "accepted answer".

Two systems had the identical problems after upgrading to Windows 98 Second Edition.

One Systems was resolved by visiting WindowsUpdate and applying the W98SE shutdown patch.

The other, however, didn't feel that was good enough and required my doing this.

start
run
msconfig
advanced
CHECKING DISABLE FAST SHUTDOWN

Both now happy campers (so to speak).

Asta
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Expert Comment

by:leitner
ID: 2659246
leitner changed the proposed answer to a comment
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Expert Comment

by:JustComputers
ID: 2659534
Are you running Winfax when you have the shutdown problem?
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Expert Comment

by:Asta Cu
ID: 2664064
thank you.
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