problems with HSP56 micromodem

I just got a new system that has a hsp56 micromodem and it is causing me to lose my connection to AOL. The boxed in modem properties for connection speed is not checked, so that is ok. I have heard that AOL 5.0 causes problems with digital modems. Is this one a digital modem and if not, what do I do?
biblemaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

celticsCommented:
If the system is under warranty, pursue the maker of the computer or the local reseller where you bought the computer.  I have had similar problems with different computers, and it has turned out to be problematic modems.  When replaced the problems ceased.
0
celticsCommented:
Oh, one other thing that it could be.  Do you have call waiting by chance?
0
OttaCommented:
>  Is this one a digital modem?

Your 'HSP' ("host signal processing") modem makes the CPU provide much of the processing which a 'DSP' ("digital signal processing") modem does entirely by itself.

Some modems connect to "digital" telephone-lines (like those found in a modern office), while most modems connect to "analogue" telephone-lines (older offices, or your home).
0
How do you know if your security is working?

Protecting your business doesn’t have to mean sifting through endless alerts and notifications. With WatchGuard Total Security Suite, you can feel confident that your business is secure, meaning you can get back to the things that have been sitting on your to-do list.

omry_yCommented:
Well, so far you got lots of general comments, and no help.
try the following strings :
at&fs7=255s10=100+ms=v34
or
at&fn0s7=255s10=100s37=12

those strings suppose to slow down your modem, thus making the connection more stable.
if you dont know where to put the init strings, check this page :
http://www.modemhelp.org/initwhere.html

oh, another thing, if that does not work, try playing with the country selection at the control panel->hsp modem.
another think that may do some good, is to switch the dial type to pulse dialing at control panel->modems->dialing properties.

hope it helps.
0
OttaCommented:
>  it is causing me to lose my connection to AOL.

Please be more specific.
Can you connect?
How long are you connected before the connection gets "lost" ?
What are you doing when the disconnect occurs? (Uploading? Downloading?)
0
dbuck1976Commented:
make sure you have a fresh restart, then check your resources. You want them to be at or right around 90% free.
If it is not, then end task to some programs until it gets close.  then try your connection again.

A real good string for that and AOL is
AT&F\A0%N0^M

The \A0  changes the packet size that is sent
the %N0 changes the processor load that the modem is giving.

Hope that helps out.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
drivers102797Commented:
Thanks all so much, it is somewhat better since I dropped AOL 5.0 and went back to 4.0
God bless you all for all your advice.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Hardware-Other

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.