Solved

HP Scanjet 5100cse grinding

Posted on 2000-03-27
1
349 Views
Last Modified: 2013-12-15
We purchased 4 Scanjet 5100 and 3 of them have quit working with the same problem.  It goes through the scan and as the scanner returns to normal position, it makes a horrible loud grinding noise and does not scan properly.  Two were replaced under warranty, the 3rd is not under warranty.  Anyone know how to fix this?  I tried messing with the lock, but it did not help.
0
Comment
Question by:driscollj
1 Comment
 

Accepted Solution

by:
johno05 earned 0 total points
ID: 2663020
Hey driscooli..........mate hey to be a horrible bloke and bring you bad news but you have a bad hardware problem there and will have to get HP to look at the scanner as the Caridge will need replacing in each unit. This porblems has been know to happen and the only way to fix it is repair. Sorry Mate.

Hope this gives you an idea. ;)
0

Featured Post

Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question