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Exchange server - eseutil and Isinteg

I have an MS Exchange 5.5 SP3 server that's been performing quite slowly. I have noticed some wierd stuff, like the server lists a mailbox as containing 10,000 mesages, when there are really only 50 of them.

So I looked around and found these 2 utils that come with exchange. They both do similar, but not the same,  things. But before I go and destroy a 5 GB exchange database I thought I would ask.
Which one do I run first and what options?

I figure I need to do a consistency check, then a pack, then a defrag of the database.

I am already running a eseutil /g /ispriv - that appeared to do a read-only check of the database, I figured I was safe.

I am also looking to avoid any expirimentation time on this, as anything I do to it will take hours to complete.
Thanks
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jjeff1
Asked:
jjeff1
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1 Solution
 
Tim HolmanCommented:
Try altering the deleted item retention time for the private information store.

Once items are deleted, they'll be tombstoned - you can change the retention period for these too, but it's not recommended.

If a user's received 10,000+ mails within the last 2 months, it's quite possible they'll still be in the database, although they've been deleted and are not viewable by the user.

However, if it's definitely a 'light' user, something's wrong !

Let me know.
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TemlockCommented:
To add to Tim's comment:

Once you have reduced the Deleted item retention parameter for the Information Store, you will want to run the a database defrag/compact to reclaim the white space.

ESETUIL /D /ISPRIV

This will leave the current database intact and defrag to a file called TEMPDFRG.EDB.  You will need the space on the disk to accommodate this new database (budget 100% of the actual DB size)  If you don't have this kind of space on the disk, you can point it to another partition or another server (over the network adds a lot of time so don't do it unless you have to)  Target the temp database using the /T switch.

ESEUTIL /D /ISPRIV /Te:\temp\tempdfrg.edb

ISINTEG is to check for and fix database errors.  You may want to run an ISINTEG /MH /ISPRIV |more to make sure your database is consistant (5th line down)
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TemlockCommented:
To add to Tim's comment:

Once you have reduced the Deleted item retention parameter for the Information Store, you will want to run the a database defrag/compact to reclaim the white space.

ESETUIL /D /ISPRIV

This will leave the current database intact and defrag to a file called TEMPDFRG.EDB.  You will need the space on the disk to accommodate this new database (budget 100% of the actual DB size)  If you don't have this kind of space on the disk, you can point it to another partition or another server (over the network adds a lot of time so don't do it unless you have to)  Target the temp database using the /T switch.

ESEUTIL /D /ISPRIV /Te:\temp\tempdfrg.edb

ISINTEG is to check for and fix database errors.  You may want to run an ISINTEG /MH /ISPRIV |more to make sure your database is consistant (5th line down)
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jjeff1Author Commented:
My deleted item retention time was set to Zero. I don't know if that really means Zero days, or if it means never delete. I don't think either way is what I want. it's set now to 1 day.

The
eseutil /g /ispriv
I ran before came out clean. There were no error messages at all. In fact, there were no messages good or bad, it just said it was done.

Tonight I plan on making a copy of my priv.edb and running the eseutil to defrag and then the isinteg if I have time.

Jeff
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TemlockCommented:
FYI:  If you have applied Exchange SP3, make sure that you apply the hotfix for SP3 as well.  There are a couple of issues with SP3; most notable, messages disappearing from the IS.

http://support.microsoft.com/support/kb/articles/Q248/8/38.asp 
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TemlockCommented:
FYI:  If you have applied Exchange SP3, make sure that you apply the hotfix for SP3 as well.  There are a couple of issues with SP3; most notable, messages disappearing from the IS.

http://support.microsoft.com/support/kb/articles/Q248/8/38.asp 
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jjeff1Author Commented:
The eseutil seems to have speeded things up. But it looks like what I really need is a second exchange server.

I didn't know about the hotfix for SP3. That shouls take care of my other problem.

Thanks
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