Solved

Quark 4.1 print to HP Deskjet 882C

Posted on 2000-03-30
4
451 Views
Last Modified: 2010-05-18
Scenario:
IMAC 333 Mhz. OS 8.6
Quark 4.1
HP Laserjet 882C with current driver

Printer works fine with all apps except Quark 4.1. When printing from Quark, single pages at a time print fine. If you try to print multiple copies of the same document the computer will bomb, lock up, etc.  Then when you hard boot it, it will lock up again because the page is still spooled into the memory. OK, so I've uninstalled, and reloaded Quark, same with driver, same with system. No results. Also tried extensions off, etc. Have a friend with exact same configuration. Same problem with his imac, printer and quark 4. Please help.

0
Comment
Question by:slamputt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 30

Expert Comment

by:weed
ID: 2669590
Could just be a quark 4.1 bug. Have you reported it to the folks at Quark?
0
 
LVL 3

Expert Comment

by:KevSpencer
ID: 2678837
slamputt,

Aside from possible bugs (weed is right that Quark has lots of them)
QuarkXPress is reknowned for these print crashes. Much of the time, the problem resides with desktop printing or the PrintMonitor. It's a likely scenario as you describe single pages OK, but larger print jobs are likely overwhelming things.

I don't know if the DeskJet is a true USB printer. Make sure you also have the iMac's latest updates that's appropriate for your Mac OS version and iMac version. USB was just becoming mature thanks to the iMac, but there are known problems.

If you haven't dropped by HP's support site, do so as well.

You may try these ideas (in order of least to most likely to fix)

--Drag the QuarkXPress application temporarily to the desktop, then start the application and print. You won't have access to the Quark XTensions, but if things print, you may have an incompatible Quark XTension. Be sure to return the QuarkXPress app back in its original place.
--Add around 500K-1MB to the desktop printer you are using.
--Make sure you are using HP's latest print driver for your inkjet.
--Add at least 500K-2MB to the PrintMonitor if you aren't using desktop printers
--Turn Background Printing off from the Chooser or the appropriate location for the printer driver. Quark sometimes hates having things spooled.

Let us know how things go from here.

---KS
0
 
LVL 1

Expert Comment

by:waynew
ID: 2680043
Also when you do try to print and the system does crash, restart with extensions off. This will enable you to clear the print job out from the printmonitor, so that you don't crash on startup.
0
 
LVL 1

Accepted Solution

by:
postpress earned 200 total points
ID: 2696331
Stop using background printing. Disable the Desltop Printer extensions (there are 2 of them) with Extension Manager (Control Panels).
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steve Jobs once said that Blu-ray is "a bag of hurt". As Macs users well known, things haven’t settled down (at least not from Apple’s perspective). Several years after that comment, Mac OS X still doesn’t support Blu-ray playback, nor has any Mac s…
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question