When I start to print, the printer loads the paper and then stops. When this happens I get a message on the screen that says printer not responding and the resume light begins flashing. In the "not responding" message there are 3 options: Retry, Cancel, troubleshoot. When I hit retry nothing happens and then print quere shows the printer is printing. When I hit cancel nothing happens. The troubleshoot command just says it could possibly be a paper jam. There is no paper jam. When I turn the printer off the paper that was loaded comes through Printer.