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Win98 2ed shutdown problem

Posted on 2000-03-31
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Last Modified: 2013-12-28
Sometime when I shutdown,it restarts by itself.
How do I rectify the problem?
I am using win98 2nd edition,ATX Abit BH6 motherboard,ie5 and Netscape4.72.
Pentium 2 333mhz with 64meg Ram.
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Question by:mseow040797
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Expert Comment

by:tskelly082598
ID: 2673626
Check Microsoft help at the following URL:

http://support.microsoft.com/support/kb/articles/q238/0/96.asp

There is an update available that solves some Windows 98 second edition  shutdown problems.

http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp
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by:RickHulshof
ID: 2673907
Also in reference to the above - to save some time go into the Device Manager and make sure you don't have any conflicts. Win98 hates conflicts and this will often cause the computer to reboot when trying to shutdown.

Rick
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Expert Comment

by:Ajnin
ID: 2673946
Believe it or not. Try rebooting to DOS mode then type exit. Repeat this step three times. This has been working for  most machines I work on if it doesn't then atleast it'll usually give me an error message that I can work with.
Regards
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Accepted Solution

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slaprade earned 50 total points
ID: 2675307
try disabling fast shutdown option in MSCONFIG - If that fails to resolve the problem then remove checks for powerprofile items in startup option of MSCONFIG - The quetion to ask is "can I shutdown from safe mode" - If so then its a matter of removing startup options or applications or hardware to determine the offending body - if not then reinstall windows
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by:mseow040797
ID: 2675726
Thanks
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