?
Solved

HP 4100C "Unable To Open Scanner..."

Posted on 2000-04-01
3
Medium Priority
?
475 Views
Last Modified: 2013-12-27
I get the following message....
"unable to open scanner. Make sure no other scanning applications are running and that scanner drivers are corectly installed.[1214]"

I went to the HP page and d-loaded a new driver...still NG.
Thanks
Danny
0
Comment
Question by:wharfrat
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 4

Accepted Solution

by:
jbrugman earned 200 total points
ID: 2677623
When you try to reinstall, make sure all the content of the scanner (twain drivers etc) are deleted.
If not, when the drivers are corrupted, and you tried to remove and reinstall, windows doesn't really delete and overwrite the files.

Most times, you have to do this manually.

When you install everything from the CD you probably also install the driver, BUT when you uninstall the software you do not necessarily uninstall the driver, to uninstall the driver you have to go to the device manager and delete the line with you scanners name under scanners

Justus.
0
 

Author Comment

by:wharfrat
ID: 2682588
That did it. Thank you Justus!!
0
 

Expert Comment

by:Reverend
ID: 2708886
Giving this a try.  I've spent all morning trying to get my ScanJet 4100c to operate.  Kept getting the message- can't access your scanner Your scanner is currently being accessed by another application. The only applications running were explorer and systray.  Tried to call hp tech support but there isn't any.  Called number208 323-2551 but told to call 800 999-1148 but that number dumped me. Contacte hp.com/go/support but they gave the number for support at 208 323-2551.  I tried this interration two more times Got a guy named woodie who handles the Pavilion but even he couldn't figure how to get me to a scanner tech.  Prayer didn't work and neither did the HP tech support.  I'll try your idea next.
REverend Bruce sTunkard
0

Featured Post

The Ideal Solution for Multi-Display Applications

Check out ATEN’s VS1912 12-Port DP Video Wall Media Player at InfoComm 2017. Kerri describes how easy it is to design creative video walls in asymmetric layouts and schedule detailed playlists ahead of time with its advanced scheduling feature.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question