Link to home
Start Free TrialLog in
Avatar of wharfrat
wharfrat

asked on

HP 4100C "Unable To Open Scanner..."

I get the following message....
"unable to open scanner. Make sure no other scanning applications are running and that scanner drivers are corectly installed.[1214]"

I went to the HP page and d-loaded a new driver...still NG.
Thanks
Danny
ASKER CERTIFIED SOLUTION
Avatar of jbrugman
jbrugman

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of wharfrat
wharfrat

ASKER

That did it. Thank you Justus!!
Giving this a try.  I've spent all morning trying to get my ScanJet 4100c to operate.  Kept getting the message- can't access your scanner Your scanner is currently being accessed by another application. The only applications running were explorer and systray.  Tried to call hp tech support but there isn't any.  Called number208 323-2551 but told to call 800 999-1148 but that number dumped me. Contacte hp.com/go/support but they gave the number for support at 208 323-2551.  I tried this interration two more times Got a guy named woodie who handles the Pavilion but even he couldn't figure how to get me to a scanner tech.  Prayer didn't work and neither did the HP tech support.  I'll try your idea next.
REverend Bruce sTunkard