Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

HP Scanjet 5300C not working with parallel connection

Posted on 2000-04-01
4
Medium Priority
?
376 Views
Last Modified: 2013-12-27
I have a new HP Scanjet 5300C. I have connected this scanner to the parallel port of my PC. However the software of HP does not find the scanner: it says that the scanner is not available. I checked all possible solutions in the troubleshouting page of HP, but nothings seems to solve the problem:
like setting the parallel port to ECP or EPP, removing the printer. I have windows 95 on my computer. Can you give me some help?
0
Comment
Question by:rverwaal
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 4

Accepted Solution

by:
jbrugman earned 150 total points
ID: 2677629
Is your bios set to 'plug and play os' ?
If so, (or not) try to change the setting.
Try the scanner on another pc, If not working there, it might be broken.
Then it's time to claim your guarantee.

Justus
0
 

Author Comment

by:rverwaal
ID: 2678949
My system is plug and play, so I will certainly try the scanner on a other PC. Thank you for your advise and I will keep you informed.
0
 

Author Comment

by:rverwaal
ID: 2749322
I tried another PC, and the scanner works with the parallel cable. So it has something to do with my PC. So I decided to install a USB card on my PC and install windows 98. This has taken some time, but everything works oke now.

Thanks again for your advise.
0
 

Author Comment

by:rverwaal
ID: 2749332
So what the real problem was I don't know, but evething works oke with USB.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question