Solved

can not open outlook express

Posted on 2000-04-04
3
292 Views
Last Modified: 2010-04-08
for the last day or so, I have not been able to open outlook express. when I click on the iconthe mouse shows that it is doing something but then it stops and nothing opens. I have tried every way i can to open it but it will not. Please help.
0
Comment
Question by:zaaz99
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 16

Expert Comment

by:Neo_mvps
ID: 2686245
It sounds like you have a little bit of corruption in the registry or one of the dbx files are corrupt. (Assuming you are using OE5.)

Two options exists -
1] If you are using Windows 98 you can restore from a previous registry backup.  By default Win 98 keeps the last 5 days. (See online help for this.)

2] Move each .DBX file out of the registry one by one until OE5 starts up.  This will help you determine which file is corrupt. (OE5 will create a new dbx file.)


There is one more method, but it is only used in extreme situations.  (It involves editing the registry directly.)
0
 

Accepted Solution

by:
wwbeck earned 50 total points
ID: 2711872
See previously answered question #31, dated 3/18, Katie4. Option 2 worked for me and for Lije, dated 4/01.
0
 
LVL 16

Expert Comment

by:Neo_mvps
ID: 2711976
wwbeck:  I forgot about how much detail I put into that question for Katie4, but that seems to be the method that always fixes 95 or NT4 machines. (Win98 registry restore process avoids the registry edit process.)
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question