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waco

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simple question

I set up a friends computer -win98se, and the thing ran great at my home but when set up at his office the modem (external Cardinal) would not dial out. His office has music playing through his phone lines so my question is: is it the music that is causing the problem or something else?
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waco

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Thanks for the input. He didn't have a PBX but he did have three lines coming from the jack. Once the jack was rewired for a single line it worked fine.