Solved

HP ScanJet IIcx & Win98?

Posted on 2000-04-08
3
528 Views
Last Modified: 2013-12-27
I've been running my HP SJIIcx w/the  SCSI card that came with it in the box since 1995. Each have run beautifully in both Win95 and for the last 2 yrs in Win98. In Win95 I used the drivers from the disk in the box. In Dec of 98, when I first installed Win98, I downloaded the most recent ScanJet drivers (ver. 2.3) from HP's website. The scanner and card have worked just fine for me in Win98 since then. Lately I've been experiencing some major problems with Win98, too many crashes to count, and have been unable to successfully diagnose the problem. I decided, after much duress, to reformat my hard drive and re-install Win98. I also decided to check out the HP site for the latest drivers. I found new SJIIcx software available, ver. 2.8, but the site specifically says that I will need to purchase a new SCSI card from a 3rd party for $100 because my scanner will NOT work in Win98 w/the card HP shipped with it. I'm baffled because I've experienced no problems at all that can be traced back to either the card or the scanner I've been using together for more than two years, the length of time I've been running the 1st release of Win98. My first thought was "if it ain't broke, don't fix it" but I'm curious about why HP says my current card won't work in Win98 when it obviously does. I would like to use the latest drivers (ver 2.8) but perhaps I should stick with the older Win95 drivers (ver 2.3). Any advice?
0
Comment
Question by:Barnabas
  • 2
3 Comments
 
LVL 2

Accepted Solution

by:
mircklex earned 50 total points
ID: 2778669
HP only guarantees that your IIcx works under Win98 using DSII28 and using a compatible p&p SCSI-II card.
I know of many cases where the problem (just like in your situation) started later. And that is exactly the reason why HP, after extensive testing, can/does not support the rectangular legacy ISA SCSI card shipped with your scanner.
Believe me, if your scanner HW is still fine, buy the card advised by HP or buy a brand new scanner (scanner and scanning SW technology have developed and prices gone down dramatically meanwhile and you'll have 12 months HW warranty again when buying a new HP scanner) and you will be able to scan again.
0
 

Author Comment

by:Barnabas
ID: 2956986
Answer accepted
0
 

Author Comment

by:Barnabas
ID: 2956987
Hey... sorry it took me so long to award your points.  Thanks for responding.
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
mouse wheel scrolling changes by itself 3 61
mouse cursor on my laptop keeps jumpin around 12 79
Error on App opening 5 65
Broken Piece 5 89
Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now