ScanJet 5300C USB not working, Win2000 Professional
Posted on 2000-04-08
I just bought a ScanJet 5300C. It supports USB and it's supposed to support Windows 2000 (partly the reason I chose this model over others).
I installed the software, plugged everything in, and ran PrecisionScan and ... no scanner found.
I looked in the Control Panel under Scanners and Cameras and no scanners were installed according to that. I tried Add and tried to find the driver on the cd... no luck.
My scanner's lamp is also blinking on and off.
According to HP's Windows 2000 Driver Page, it is all set and no updates are needed.
How can I get this thing to work?!