Improve company productivity with a Business Account.Sign Up

x
?
Solved

I can't boot into Win2K after installing PCAnywhere 9.0

Posted on 2000-04-10
2
Medium Priority
?
191 Views
Last Modified: 2010-04-13
Hi,
I installed Symantics PCAnywhere 9.0 today and rebooted my system however when trying to start windows, at the window that usually says "Windows is now Starting" I get a garbled message and after a few seconds an error box opens up saying that winlogin.exe has created an error, it is being logged. The system then automatically reboots. I have tried going into various Safe Modes however the only one into which I can login to is the normal Safe Mode which doesn't initialise the Network Communications. It takes a very long time however to start in Safe Mode, around 10 minutes, not only that but I can't use my mouse. I can't use SFC even for some reason, there is no error message or anything, the window just doesn't popup, or if it does then it's for a split second in which windows terminates it.
In order to remove PCAnywhere I booted up into Windows 98SE and tried to manually remove it by deleting the files, this didn't work though. I then went into Win2K's Safe Mode and removed it from Add/Remove programs (I think it still has left traces on my system though since I tried to manually remove it and not uninstall it).
To check for hardware conflicts I went into the Device manager (please note this is all through keyboard shortkeys since the mouse doesn't work) and noticed that the PCI-USB bus had a conflict, I tried to reinstall it however when I reboot into Safe mode it again shows up with a conflict. I am confused because this conflict never use to be there.
I even tried running Windows2000 setup and reparing the system however this didn't work, it replaced a few .dlls but still didn't allow me to login to Windows.
I tried every trick I know of and have run out. I would really appreciate your help, thanx.

0
Comment
Question by:sandman97289
2 Comments
 
LVL 12

Accepted Solution

by:
pjknibbs earned 800 total points
ID: 2700070
According to a Microsoft Knowledge Base article I read, PCAnywhere replaces the default Winlogon GINA (Graphical Identification and Authentication) file with its own version which doesn't always work properly. Try running REGEDIT and drill down to the following key:

HKEY_LOCAL_MACHINE\Microsoft\Windows NT\Current Version\WinLogon

Then replace whatever's in the GinaDLL value with the default (MSGINA.DLL)--make sure MSGINA.DLL is still present on your system, naturally. See if that solves your difficulty!
0
 
LVL 2

Author Comment

by:sandman97289
ID: 2701871
Worked like a charm :-)

Thanx again pjknibbs!!!
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
In this paper I identify the mandatory steps to make a software architecture GDPR compliant, looking at the legal instrument and keeping in mind that we are required to implement “data protection by design and by default”.
Through the video, you can check the migration process of Outlook PST file to PDF. Kernel for Outlook to PDF tool can convert Outlook emails with all attributes like Subject, To, From, Cc, Bcc and other folders such as Inbox, Outbox, Sent Items, Jun…
A query can call a function, and a function can call Excel, even though we are in Access. This is Part 2, and steps you through the VBA that "wraps" Excel functionality so we can use its worksheet functions in Access. The declaration statement de…

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question