ScanJet 5p - Grinding Noise and not scanning correctly
Posted on 2000-04-11
My scanner is not scanning correctly -- it seems to be lost or maybe trying to scan more area than it has screen. Every time it pulls back, it makes a grinding noise which is the belt missing as it tries to pull back the scanning device further than it can go. It also seems to always be trying to go in the wrong direction -- especially on final scans.
Also, when it does scan, everything ends up blue. It picks out the general shape of the picture, but it is all in blue.
I just downloaded the most recent drivers and it didn't really help. Also, the lock at the back of the scanner is not on.
Here are the things that changed since it worked last:
1) New motherboard and chip (AMD Athlon 500 + Asus K7M)
3) I moved (but I don't think the scanner was damaged in the move)
Any help would be wonderful!