Solved

Error opening Word attachment in Groupwise

Posted on 2000-04-11
4
739 Views
Last Modified: 2008-02-01
I am running into a problem opening a Word attachment in Groupwise. When I attach the document and right-click on it to open it in Word, Word opens and I get the following error message: Winword caused an invalid page fault in module ole32.dll at 0137:19e01738.  I am running Windows 95a, Office 97, and Groupwise 5.5.2. I have tried uninstalling/reinstalling Groupwise and Word (but not the entire office suite). Any suggestions?
0
Comment
Question by:blue1
  • 2
4 Comments
 
LVL 17

Accepted Solution

by:
calacuccia earned 50 total points
ID: 2705802
Hi Blue1,

The document is probably corrupt and this behaviour has nothing to do with GroupWise.

As a first attempt try to save the doc to your disk, then open Word, and try to open the file as 'Recover text from any file' (File/Open/File Type - Recover Text From Any File')

See this article for more explanation
http://support.microsoft.com/support/kb/articles/Q156/5/73.ASP

Good Luck
Calacuccia
0
 
LVL 1

Expert Comment

by:jdtan
ID: 2709935
If the document opens fine when you open it from Word directly (i.e., not through GroupWise), then I wouldn't even bother opening through GroupWise, if I'm sending out the attachment.

Now, does this same thing happen when you RECEIVE attachments? (Not clear from your post.)
0
 

Author Comment

by:blue1
ID: 2712270
It turns out that this document was corrupt and is fine with other documents. Thanks calacuccia for catching that!! I appreciate your help!

blue1
0
 
LVL 17

Expert Comment

by:calacuccia
ID: 2712290
Glad I could help you, Blue1.


Calacuccia
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 10 4 39
Recommend software for remote assistance 21 89
Disk Wipe Utility 6 83
MDT 2013 (Microsoft Deployment Toolkit) Using Litetouch.vbs does not capture an image. 8 108
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
The viewer will learn how to create multiple layers to apply various filters and how to delete areas from each layer’s filter.
This video will demonstrate how to find the puppet warp tool from the edit menu and where to put the points to edit.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

27 Experts available now in Live!

Get 1:1 Help Now