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conflict between NIC and soundcard

Posted on 2000-04-11
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Last Modified: 2013-11-09
How do I resolve a conflict between my NIC 3COM 905B-TX and my Yamaha DS-XG sound card because I get kicked off our 3-computer network daily?  I have a Dell Dimension XPS T450, Windows 98 SE.  The NIC is on IRQ 10 and the soundcard on IRQ 9.  When I got kicked off my System Info-Network-Problem Devices reported "File and Printer sharing for Microsoft Networks--this device has a problem Code 10 (0xA) driver vserver.vxd."  One month ago a tech at 3Com had me install the latest drivers.  A tech from Dell had me reset the NVRAM in the BIOS.  I know the problem is not with the network, the cable or the hub because when I attach my Toshiba laptop to the same cable, it never gets kicked off.  A tech from Dell had me disable the soundcard, and I have gone for 60 hours without being kicked off and that is a new record because it was always less than 24 hours.  That is why I suspect the soundcard.  But now that it is disabled, what do I do to resolve the conflict?
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Question by:pichard
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11 Comments
 

Expert Comment

by:cujavia
ID: 2706156
I assume you are using Windows. Go to Control Panel -> System -> Device Manager and check for problems. Once there you can go to your network card Properties and change settings on the Resources tab, e.g. clear check mark in Use Automatic Settings and try different configuration.
To get more help you should give more details: operating system, current settings (especially IRQ#) for both devices, and any other pertinent data.
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Author Comment

by:pichard
ID: 2706221
Edited text of question.
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LVL 40

Expert Comment

by:jlevie
ID: 2706458
If the IRQ's are actually 10 & 9 I don't see where there's a conflict with those two devices (and if there were the network shouldn't work at all). What else is in the system? Also what are the symptoms that you see when you get "kicked off the network"? It's possible that the problem isn't with your system.
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Author Comment

by:pichard
ID: 2707722
Edited text of question.
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LVL 40

Expert Comment

by:jlevie
ID: 2708283
I suspect the sound card is integrated onto the MB, right? I'd try a different 3c905 with the sound enabled and if the problem persists it's possible there is a hardware problem on the MB. But there is one other thing you can try. See if you can "move" the sound card to IRQ 5. That IRQ is ususally free. Again if the problem persists I'd suspect a hardware problem.
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Author Comment

by:pichard
ID: 2708976
note to jlevie: thanks for working so hard on this for me.  Yours is the best response I have received from anybody.  Yes, the Yamaha DS-XG is a part of the MB.  Yes, IRQ 5 is free.  How do I change the soundcard to  IRQ 5?  Should I also physically change the card to another slot in the computer?
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Author Comment

by:pichard
ID: 2709027
note to jlevie:  Ooops, I made a mistake.  IRQ 5 is taken--Yamaha DS-XG Sound System.  IRQ 9 is Yamaha DS-XG PCI Audio CODEC.  In reality, not one IRQ is available (of course, #3 doesn't even appear).  The NIC is on #10.  By the way, after 60 hours even with the soundcard disabled, I was kicked off.  Looks like something else is interferring, eh?  If you can solve this one, I owe you a whole lot more than 100 points!
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LVL 40

Accepted Solution

by:
jlevie earned 1600 total points
ID: 2709193
the 3c905 is a pretty well behaved beast if the drivers are even reasonably current. We've got hundreds of them here at work, but you can get a bad board on occasion.

To solve the problem I'd start by swapping out the 905 and see if the problem persists. If that fails, I'd consider re-installing the OS (onto a freshly formatted drive) and/or getting Dell to replace the MB. One of those three changes is likely to fix the problem, but I can't say which it'll be.

Oh yeah, if you aren't using both of the on-board serial ports or the USB port, you can disable one or more of them in the bios to free up an IRQ or two. It's remotely possible that you are "overbooked" on IRQ's and something else is also trying to use IRQ10.
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Author Comment

by:pichard
ID: 2709465
Adjusted points from 100 to 400
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Author Comment

by:pichard
ID: 2709466
very wise, very persistent in solving the problem.  Thanks a million.
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LVL 40

Expert Comment

by:jlevie
ID: 2710400
Hang on to an email for this question, please. I'm most intested in hearing what the solution turns out to be. When you figure it out, you can simply post another comment and I'll get an email as to its presence. Also, if you uncover any other things that need resolution w/respect to this question you can post a comment and I'll know about it.
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