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Computer does not compute!

Posted on 2000-04-11
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Last Modified: 2013-12-28
I would like an honest answer about why my brand new computer needs a 12 hundred step "consumer reprogramming" to become operable? I constantly get Windows has caused a fatal exception OE and OD errors. I also constantly receive WINDOWS has performed an illegal operation and will terminate the program message. Occasionally I get an error mentioning something about C++. I have experienced these messages since I purchased the computer.

Gateway's most recent advice is for me to toil over about 1200 steps for reloading and formatting. I have received so much incompetent technical support from Gateway that I refuse to follow their instructions.

I may be completely paranoid, but I am convinced that stripping my computer of WINDOWS 98 and installing an older version of windows will solve these fatal exception errors, and windows has performed an illegal.... error. Does anyone agree that deleting WINDOWS 98 and using an older version would eliminate these problems?

I am very upset about the performance of this computer. Can any one tell me some honest answers about WHY I am receiving these messages???? I do not want more technical advice, I just want to know the truth about thes messages. I get an aneurysm just glancing at the technical instructions!
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Question by:jaindough
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Remoh earned 200 total points
ID: 2942976
Virtually everyone I know that has 98 has seen these Fatal Exceptions.  They occur because 98 is an inferior operating system compared to others such as NT, Unix, Linux and Mac.  They are caused by millions of combinations of different issues - I am not exaggerating.  Sometimes its a hardware component not like soming other component, sometimes the RAM, sometimes bad drivers but ALWAYS because Win98 just isn't built to defend itself very well.

If you're not going to use your computer for games, but want to use MS software still (like Word for example), get yourself a cheap copy of NT 4 workstation from an auction website (like http://a-world.com/), but also download the latest service pack (6a) and run it to refresh the system after any software installs.  NT is MUCH more stable than 98. If you're sick of Microsoft, Mac is a painless and wonderful solution but a little pricey.  Corel Linux is the low-cost easy to use "I hate Microsoft" solution (as long as your hardware isn't too fancy).

Hope this helps.  I am a lead programmer by trade - I use MS stuff all day long and all night.  I get Fatal Exceptions in 98 EVERY DAMNED DAY.

Good Luck!
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