Solved

install new 56K modem

Posted on 2000-04-12
8
152 Views
Last Modified: 2013-12-27
I have a 33,6K modem that installs right out of the box. I have a 56K that I have repeatedly tried to install but have no luck. It is recognized by win98 and all drivers are loaded; when I try to use it the message is always "your modem is not responding". Sometimes I get "port already open". I've tried all kinds of things but no go. I have the cd with drivers, it's a new Zoltrix (off brand I guess). The 33,6 always goes to com 2 and the 56K always goes to com 4.
Thanks,
Moshe
0
Comment
Question by:tarko
8 Comments
 
LVL 12

Expert Comment

by:Otta
ID: 2708744
Second-mouse-button click on "My Computer".
Select "Properties".
Select the second 'tab'.
Remove the old modem (and the new, if present).
Remove any 'COM3' and 'COM4' ports.
Shutdown, and reboot.
Install the new modem.
Tell us how it goes.
0
 
LVL 2

Expert Comment

by:MnNCOMM
ID: 2710285
what brand Modem is the 56K and are there jumpers on the modem card or is it a PNP PCI modem?
0
 

Expert Comment

by:madmax_40
ID: 2710295
What type of motherboard is it?
I had a simular proublem when i upgraded to win98 the modem would install prouperly but when i ran (diagnostic)( more info) it said port already open.
I had to install a VIA PCI IRQ Routing Miniport Driver for windows 95/98.
BTW my motherboard is a K6BV3+
Hope this helps.:)
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 5

Expert Comment

by:compmania
ID: 2714341
Try this:

Start the computer and hit F8 several times until the new menu comes up, choose safe mode. After it loads up you want to go to device manager (right click on my computer, choose properites, device manager tab at the top) remove all modem devices, any "ghost" devices (ones listed more than one time and are not listed in normal mode) and any that have yellow !'s, ?'s or red X's.
Restart
0
 
LVL 12

Expert Comment

by:Otta
ID: 2714739
It's a case of "deja vu", COMPMANIA!

I thought that something was messed-up within E-E;
no matter which question I looked at, your reply (above) was posted.

Finally, I realized that you posted the same comment to three questions -- this one, plus:
http://www.experts-exchange.com/jsp/qShow.jsp?ta=modems&qid=10324824 
and http://www.experts-exchange.com/jsp/qShow.jsp?ta=modems&qid=10321594 

I wonder if your comment will solve all three problems ?!?!   :-)
0
 
LVL 5

Expert Comment

by:compmania
ID: 2716321
I didn't know if anyone would catch that but I think I posted it on more than 3 questions, don't remember.
The above seems to do some strange things sometimes so it is one of the quickest ways to make sure windows is not screwing it up. (again)
0
 
LVL 5

Expert Comment

by:celtics
ID: 2716431
At least the questions were not locked, just a useful comment.
0
 

Accepted Solution

by:
tchmike earned 50 total points
ID: 2718348
Try doing a selective start-up. Something in the start-up group could be holding the port open. Go to start, run, type in msconfig. In the system config util, set it to selective start-up and just leave the system.ini and win.ini checked. Apply and reboot to accept the settings. If there is something in there keeping the port open, this should fix it.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Cisco USB Device Setup 8 85
replace module of Catalyst 6509 4 74
Network Upgrade 4 68
Cisco 3560 switches not seeing VTP V3 12 52
 One of the main issues with network wires is that you never have enough.  You run plenty and plan for the worst case but you still end up needing more.  What many people do not realize is with 10BaseT and 100BaseT (but not 1000BaseT) networks you …
This article will step through configuring a SonicWALL appliance to utilize an internal DHCP server for Global VPN Client (GVC) hosts.  There are times when using an external (external to the SonicWALL) DHCP server, such as Windows Servers, isn’t pr…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question