?
Solved

HP5100c scanner grinding noise and bad pic

Posted on 2000-04-12
5
Medium Priority
?
337 Views
Last Modified: 2013-12-27
My scanner work ok after i install it, but when i shut down my pc does not shut down propperly and after resetting it the scanner makes a grinding noise and blue lines on the pic. i then have to uninstall and start all over which work ok untill i try to shut down again.
0
Comment
Question by:wbdiving
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 4

Accepted Solution

by:
jbrugman earned 300 total points
ID: 2710939
it seems your scanner software  (or any other (resident) program) does not shutdown properly.
You could try the next:

before you shutdown, press <CTRL><ALT><DEL> to see what programs are running, and 'kill' them all except the 'explorer'
If it doesn't work, do you have 'sounds' on your pc, like do you hear sound when entering windows?
then  you might have a defective 'shutdown' sound. disable all sounds in the control panel.
no luck? try 'windows update' from the microsoft site and get the shutdown supplement.
No luck?
Try to remove the scanner software, reinstall and try again.
No luck yet?
Try a clean new installation of windows, and all the hardware ou have.

Justus
0
 
LVL 2

Expert Comment

by:Ramspede
ID: 2717879
Beware of the grinding sounds.  Several previously answered questions tell us that this scanner (5100c) is susseptible to catastophic failure.  Mine started grinding, and soon I became unable to use it whatsoever.  I am now looking into repairing it.
0
 
LVL 2

Expert Comment

by:Ramspede
ID: 2719249
You accepted the answer -- but which step was the key to success?  Did you have to reinstall windows?
0
 
LVL 2

Expert Comment

by:Ramspede
ID: 2719707
You accepted the answer -- but which step was the key to success?  Did you have to reinstall windows?
0
 

Author Comment

by:wbdiving
ID: 2721797
I've cleaned up my whole system just prior to this incident to have a fresh start with w98 updated edition and did'nt want to go through all the hazzle again. Basically the windows shut down update did not do any good, so i changed the configuration settings and after the 1st sucsessfull shut down all worked well. I've had to remove and re-install the scanner & drivers after each un-sucsessfull attempt in order to get the scanner to work. It seems that each time i had an un-sucsessfull shut down the scanner get locked in a "up yours" and grinding mode.
0

Featured Post

Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question