Solved

Scanner takes 5 minutes to scan

Posted on 2000-04-14
3
204 Views
Last Modified: 2013-12-27
I have a Scanjet5200C that has only worked about 25 times since owning it. I've done ever possible fix known.
When I invoke the software to scan the scanner sits for about five minutes then starts a scan and dies in the middle. I've tried both USB and parallel connects. Tried it on two different computers.
I removed, reinstalled and changed cables. I've downloaded and applied USB patch. I've removed and reinstalled scanner, software, USB hub.
When I invoke the sanning software the light comes on, scanner moves some, light goes off and it does this about three times and then the light stays on and after 5 minutes the scanner will kick in, scan about half the image and dies.
Any ideas other than throwing the thing out the window. I know I have spent at least 30 hours trying to get tis thing working.
0
Comment
Question by:gilman01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 30

Accepted Solution

by:
weed earned 100 total points
ID: 2718558
It sounds like the scanner is toast. Call HP and have them replace it. www.hp.com
0
 
LVL 4

Expert Comment

by:jbrugman
ID: 2719382
If all cables are attached correctly, weed sound like he's right.
Justus
0
 

Author Comment

by:gilman01
ID: 2719843
Thanks for the response, me thinks you're both correct. Went out and purchased an HP 6300C and had it up and running in less than 5 minutes. Perfect scans so far (fingers crossed). Seems HP cleaned up the scanning software a lot! Nice features, great scan time and excellent output (really beats 5200 which I thought was great when I could get it to work). Will send the 5200 to the shop and see if it can be salvages, if not to the heap with the monitors, cpu's and printers I have piling up in the garage. Thanks for responding.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Unable to connect  Iphone to Laptop 26 148
Surface 4 keyboard does not work when detached 9 231
Logitech Remote 2 90
Dell 3115cn - SMTP error 016-764 16 1,008
Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question