Solved

Exchange server and C/W-mode ín Outlook 2000

Posted on 2000-04-15
6
187 Views
Last Modified: 2010-04-08
Why do I have to add Microsoft Exchange server in my profile for personal folders to display? I just want to get access to the folders and be able to send/receive fax and email messages. I am working from home, not in a network and I need Microsoft Fax with C/W-mode. I can not wiev the Outlook configuration Wizard as I click the Mail icon in the Control Panel.

The personal folders in Outlook cannot be displayed (the informationservice pstprx.dll) because of some wrong configuration I have made previously, but I cannot see what is wrong. Please help me?!
0
Comment
Question by:Solis
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 16

Expert Comment

by:Neo_mvps
ID: 2719801
Try running FIXMAPI.EXE or doing a detect and repair to see if it will correct the problem with PSTPRX.DLL.

(Note: You do not need to have MS Exchange service in the profile to see PST files.  Just need Fax, Internet Email, Personal Folders, Outlook Address book for a home setting.)
0
 

Author Comment

by:Solis
ID: 2720689
Thank you very much indeed.
It was as simple as I had not correctly configured all the services i had added, but I am most grateful anyway.
0
 
LVL 16

Accepted Solution

by:
Neo_mvps earned 100 total points
ID: 2720757
Not a problem. ;)
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 

Author Comment

by:Solis
ID: 2721886
The answer is correct in the case I had added some service with older files (I have got the advice before). The cause was in this case that I didn´t configure my services properly. I have not yet tried if it works. It is possible I have to run fixmapi.exe after all.
0
 
LVL 16

Expert Comment

by:Neo_mvps
ID: 2722706
Yes, FIXMAPI or a Detect and Repair can be run anytime when you think there is a problem with the messaging subsystem or Outlook itself.

Oh, there are a couple of MS KB Articles that discuss problems with this DLL as well.  See, Q192263 (Change the 8.0 in the registry path to 9.0) and Q193681.  (I'm thinking you might have installed MS Fax after the fact?)
0
 

Author Comment

by:Solis
ID: 2723754
Thanks again Neo. I have read the articles on the msn webpage and on slipstick, concerning this. It was about OL97 and OL 98. I did not use FIXMAPI but I might if I encounter the problem again while sending a fax. Detect and repair helped the first times but not the last time.  I had to reconfigure the services, but I have not tried it yet, by sending/receíving mail nor fax. But Outlooks folders are for now available.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question