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black sheet

Posted on 2000-04-16
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Last Modified: 2010-04-12
HP laserjet IIP prints a solid black page. I have replaced the toner cart. and thats not it. Printer was found in a storage room and was told it hasn't worked for months. I opened it up and made sure all connections on the boards are good and pressed all reset buttons.
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Question by:ka6zpq
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by:joed
ID: 2720565
Did it start when you changed the toner cartridge. It could be the new cartridge.
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by:ka6zpq
ID: 2720738
Edited text of question.
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Expert Comment

by:steveb_49
ID: 2722489
Open printer,check transfer wire(normally underneath where the cartridge sits), it's probably broken.
The charge wire is usually part of the drum/cartridge but if it is'nt check that as well.
These wires are extremely thin so if they are not broken take care.
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LVL 9

Expert Comment

by:joed
ID: 2738356
several possible causes from the HP manual
1. improperly installed or defective toner cartridge.
2. Defective HV contact assy
3. Defective fiber optics cable
4. Defective DC controller
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Accepted Solution

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mscotty earned 50 total points
ID: 2873391
It will be a defective DC controller and it won't be worth fixing
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Author Comment

by:ka6zpq
ID: 2873856
Answer accepted
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Author Comment

by:ka6zpq
ID: 2873857
I think that steveb 49's answer is more correct than mscotty's answer.
thanks to all.
KA6ZPQ
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Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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