smwhite
asked on
Help setting up PS/2 Mouse - Please help
If anyone can help solve this problem - I will be sooooo grateful - got me stumped.
Hardware : Pentium 2 266, 128 MB RAM
Operating System : Win 98, Win 2K, Redhat 6.1, Win NT 4
My PS/2 mouse will only work under Windows 98!!!! I have swapped mice so this is not the issue but is not detected in Win Nt or W2K set-up. In both OS, the add drivers box is greyed out.
Error message in Win NT Event Viewer :
Mouclass Event ID7
Could not locate the device object for one or more pointer port devices.
Cannot find any error message in Win 2K
I have checked my BIOS settings and have tried changing the setting from plug and play O/s.
Has anyone got any ideas? Is this something to do with IRQs? I cannot understand what is going on.
Please help
Regards
Simon
Hardware : Pentium 2 266, 128 MB RAM
Operating System : Win 98, Win 2K, Redhat 6.1, Win NT 4
My PS/2 mouse will only work under Windows 98!!!! I have swapped mice so this is not the issue but is not detected in Win Nt or W2K set-up. In both OS, the add drivers box is greyed out.
Error message in Win NT Event Viewer :
Mouclass Event ID7
Could not locate the device object for one or more pointer port devices.
Cannot find any error message in Win 2K
I have checked my BIOS settings and have tried changing the setting from plug and play O/s.
Has anyone got any ideas? Is this something to do with IRQs? I cannot understand what is going on.
Please help
Regards
Simon
This sounds dumb, i know.
Try setting a different language in control panel/regional settings.
Reboot.
I don't know why, but it did cure a vanishing ps2 mouse i had on a NT4 server.
I'm not kidding, it's true
Try setting a different language in control panel/regional settings.
Reboot.
I don't know why, but it did cure a vanishing ps2 mouse i had on a NT4 server.
I'm not kidding, it's true
What make of PS/2 mouse?
Try keyboarding through the cd/floppy setup program for this mouse if available.
Does RED HAT see the mouse?
Try keyboarding through the cd/floppy setup program for this mouse if available.
Does RED HAT see the mouse?
Goto start => Run type winmsd and see if you find there some IRQ conflicts..
Try to install the NT4 drivers for this mouse. You can always use PNPISA to see if the plug and play is detecting the mouse.
1. Locate the Pnpisa.inf file in the Drvlib\Pnpisa\<processor-t
on the Windows NT 4.0 CD-ROM.
2. Right-click the Pnpisa.inf file, and then click Install on the menu that
appears.
3. Restart your computer.
After you restart your computer, you may receive a message that Windows NT has
detected your Plug and Play device(s).
But first see if you find drivers for NT for this mouse..
Mario
Try to install the NT4 drivers for this mouse. You can always use PNPISA to see if the plug and play is detecting the mouse.
1. Locate the Pnpisa.inf file in the Drvlib\Pnpisa\<processor-t
on the Windows NT 4.0 CD-ROM.
2. Right-click the Pnpisa.inf file, and then click Install on the menu that
appears.
3. Restart your computer.
After you restart your computer, you may receive a message that Windows NT has
detected your Plug and Play device(s).
But first see if you find drivers for NT for this mouse..
Mario
to Lermitte:
If win98 doesn't detect the mouse.... it is not there.
Start at the bottom HARDWARE.
So IRQ conflict with a hard-jumpered board or BIOS.
OR worst case, the mouseport is dead.
If win98 doesn't detect the mouse.... it is not there.
Start at the bottom HARDWARE.
So IRQ conflict with a hard-jumpered board or BIOS.
OR worst case, the mouseport is dead.
Win98 detects the mouse read the story...
Mario
Mario
Maybee smwhite kan give the name of the mouse he use...
Mario
Mario
ASKER
Thanks for the input everyone. I have two PS/2 mice - MS Intellimouse and some other no-name cheap mouse.
No Red Hat or any other version of Linux does not see the mouse.
When the PC boots, the BIOS says "legacy mouse detected" Its seems as though all is fine at BIOS level, but the problem is Operating System independent. By the way, I have Phoenix Bios.
Any ideas?
No Red Hat or any other version of Linux does not see the mouse.
When the PC boots, the BIOS says "legacy mouse detected" Its seems as though all is fine at BIOS level, but the problem is Operating System independent. By the way, I have Phoenix Bios.
Any ideas?
Is there something in the eventviewer about the mouse??
Check also this
1. In Control Panel, double-click Devices.
2. Look for a driver that is currently being used for your mouse and set the
Startup option to Disabled.
3. Click the IntelliPoint version of the driver and set the Startup option to
System.
4. Restart the computer.
Check also this
1. In Control Panel, double-click Devices.
2. Look for a driver that is currently being used for your mouse and set the
Startup option to Disabled.
3. Click the IntelliPoint version of the driver and set the Startup option to
System.
4. Restart the computer.
ASKER
Lermitte - I tried the following. I went into devices - there is an entry named i1042 keyboard and ps/2 mouse. I disabled this and rebooted.
No mouse - no keyboard either. I restored the situation by choosing last know good.
There is a mouclass entry in devices. This is not started. When I try and start this - I get the error message cannot find file specified.
Any more ideas? This problem does seem operating system independent. Can't find anything interesting in the BIOS.
I tried that pnpisa file - detected my sound card and network card but not mouse :-(
No mouse - no keyboard either. I restored the situation by choosing last know good.
There is a mouclass entry in devices. This is not started. When I try and start this - I get the error message cannot find file specified.
Any more ideas? This problem does seem operating system independent. Can't find anything interesting in the BIOS.
I tried that pnpisa file - detected my sound card and network card but not mouse :-(
Change one thing and then im brun out...
In boot.ini remove the entry /Fastdetect
Mario
In boot.ini remove the entry /Fastdetect
Mario
One thing, goto control panel, mouse and check if the intellimouse is setuP... IF so O.K. if not O.K. on the both options reinstall reinstall the mouse drivers as administrator.
Mario
Mario
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
OK - I *could* buy a different type of mouse to see if this will work. But Can anyone advise why my ps/2 mouse will not work with ANY operating system except Windows 98. Best suggestion gets the points :-)
BUT in most of the system biosses you have a seperate entry for enabling or disabling PS/2 mouse.
So look carfully and in the award bios I know it is not in the place you expect it to be...
Happy hunting