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"Primary master hard disk fail"

I just recently bought a new Seagate 8GB HD and it has worked fine for a week then, he last 3 times my computer booted up it hung up and said: "Primary master hard disk fail". When I reboot it goes away and the computer works fine until I reboot the next time (after it cools down). How do I fix this?

The two suggestions that I received were to check for loose connections
which I did, and; to go in your computer's CMOS settings you may find an entry for Hard Drive Delay or Hard Drive Latency. Try increasing the value. If it happens. These are seconds of delay waiting for the hard drive to spin-up and initialize.

I could not find the above but did try this: In CMOS setup, I went to,
Integrated Peripherals, then IDE Primary Master P10 and changed it from; AUTO to; Mode 4. I also tried changing the Bootup System Speed from; fast to; Low.

So far it is still doing the same thing, no change, except that it will shut down and reboot everytime, unless I don't use it for a while then it freezes again when I boot up.
What now?

Thanks!
Jack
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moskovita
Asked:
moskovita
1 Solution
 
oldgreyguyCommented:
I think your drive is trying to do itself in, return it for an exchange, or seagate for a replacement.
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moskovitaAuthor Commented:
I don't like this answer, but you may be right!

Jack
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rem16Commented:
You may have bad sectors in the area where system files are stored.  Have you run a complete scan including a surface scan?  While most hard drives have some bad sectors, if they are in the system file area I don't think it can be fixed.  The place you bought it from should replace it just because you're having problems and they can return it to Seagate as defective.  If they won't, I'd get Seagate to replace it and never do business again with the place you bought the HD from.
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oldgreyguyCommented:
Jack,

download the diagnostic tool from seagate:

http://www.seagate.com/support/index.html

it may save you some troubles

bill
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jjeff1Commented:
Hold on. Is the new hard drive the primary master? You didn't say. The primary master will be listed as drive C in the system. Run the tool oldgreyguy spoke of and see how it turns out. If there are any bad sectors return the drive.

You may also be dealing with a drive that takes so long to spin up that the system is trying to use it before it is ready. There may be a IDE spin up delay or something like that setting in the BIOS. Try setting it to 2 seconds and see how it works.

Jeff
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moskovitaAuthor Commented:
Thanks for the help! I just downloaded the diagnostic tool and will try it at home. Then I will return and let you all know what happen. It will be after Easter, and Happy Easter to all of you!

Jack
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johnstonedCommented:
I agree with jjeff1 on this one.  The company I work for had this problem with a batch of tills we bought, due to a jumper being incorrectly installed on the hard drive itsself.  This caused a spin up delay.  There are 2 ways round this.

1.  Remove the jumper.

2.  Keep tapping escape as your PC boots up.

Cheers,

Dave.
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moskovitaAuthor Commented:
Where/how in CMOS setup to find and set my delay time? I have looked and can't seem to find it? Thanks!
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moskovitaAuthor Commented:
Where/how in CMOS setup to find and set my delay time? I have looked and can't seem to find it? Thanks!
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moskovitaAuthor Commented:
Thank you oldgreyguy! You were right. I now have a new replacement hard drive.
Jack
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