Solved

HP Driver Issues

Posted on 2000-04-18
5
217 Views
Last Modified: 2010-04-12
I have a HP 697C printer connected to an HP CPU. I am running Win 98. Some how the printer no longer works. If I try to re-install it I get an error stating Can not find the driver QL.DRV try to load form the printers folder.

I have tried to load the drivers many, many way's with no success. Any Ideas about this QL.DRV Driver?
0
Comment
Question by:ajl3
  • 3
  • 2
5 Comments
 
LVL 7

Accepted Solution

by:
sorgie earned 50 total points
ID: 2728216
Go to print manager and delete the printer again then go to regedit from the start/run command

go to HKEY_LOCAL_MACHINE
Open the ENUM folder scroll down to LPTENUM open it and see if HP is still listed this happens often that the device isn't removed from the registry.

reboot
0
 
LVL 7

Expert Comment

by:sorgie
ID: 2728217
Then see if you can reinstall your printer
0
 

Author Comment

by:ajl3
ID: 2728716
This process brought me further along in the install process, however I am still coming up with QL.DRV Error. I have also recieved and " unable to update c:\ windows\win.ini file.
Any thoughts?
0
 
LVL 7

Expert Comment

by:sorgie
ID: 2730879
Run sysedit from the run command and open your win.ini file
scroll down and see if your printer is listed in devices and is it correct.
you can type rem in front of it so it will be ignored and see if the install update your ini file.
0
 

Author Comment

by:ajl3
ID: 2731040
Thank you again sorgie for your assistance. I will try this when I get home this evening. I hope it works, This is driving me crazy.

Tnx

ajl
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
XP driver for Dell Color MFP H625cdw printer needed 7 155
shd and spl analysis 3 93
Problems with GPO Printer Deployment 19 52
Cannot duplex with HP 600 laseerjet 5 54
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now