Solved

HP Driver Issues

Posted on 2000-04-18
5
221 Views
Last Modified: 2010-04-12
I have a HP 697C printer connected to an HP CPU. I am running Win 98. Some how the printer no longer works. If I try to re-install it I get an error stating Can not find the driver QL.DRV try to load form the printers folder.

I have tried to load the drivers many, many way's with no success. Any Ideas about this QL.DRV Driver?
0
Comment
Question by:ajl3
  • 3
  • 2
5 Comments
 
LVL 7

Accepted Solution

by:
sorgie earned 50 total points
ID: 2728216
Go to print manager and delete the printer again then go to regedit from the start/run command

go to HKEY_LOCAL_MACHINE
Open the ENUM folder scroll down to LPTENUM open it and see if HP is still listed this happens often that the device isn't removed from the registry.

reboot
0
 
LVL 7

Expert Comment

by:sorgie
ID: 2728217
Then see if you can reinstall your printer
0
 

Author Comment

by:ajl3
ID: 2728716
This process brought me further along in the install process, however I am still coming up with QL.DRV Error. I have also recieved and " unable to update c:\ windows\win.ini file.
Any thoughts?
0
 
LVL 7

Expert Comment

by:sorgie
ID: 2730879
Run sysedit from the run command and open your win.ini file
scroll down and see if your printer is listed in devices and is it correct.
you can type rem in front of it so it will be ignored and see if the install update your ini file.
0
 

Author Comment

by:ajl3
ID: 2731040
Thank you again sorgie for your assistance. I will try this when I get home this evening. I hope it works, This is driving me crazy.

Tnx

ajl
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
HP PC Hardware Diagnostics UEFI 11 134
LaserJet 4250 5 50
Paper feed problems Epson Stylus Photo R800 4 67
Google Chrome crashing when selecting Dell Printer 15 41
If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now