?
Solved

HP Driver Issues

Posted on 2000-04-18
5
Medium Priority
?
235 Views
Last Modified: 2010-04-12
I have a HP 697C printer connected to an HP CPU. I am running Win 98. Some how the printer no longer works. If I try to re-install it I get an error stating Can not find the driver QL.DRV try to load form the printers folder.

I have tried to load the drivers many, many way's with no success. Any Ideas about this QL.DRV Driver?
0
Comment
Question by:ajl3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 7

Accepted Solution

by:
sorgie earned 150 total points
ID: 2728216
Go to print manager and delete the printer again then go to regedit from the start/run command

go to HKEY_LOCAL_MACHINE
Open the ENUM folder scroll down to LPTENUM open it and see if HP is still listed this happens often that the device isn't removed from the registry.

reboot
0
 
LVL 7

Expert Comment

by:sorgie
ID: 2728217
Then see if you can reinstall your printer
0
 

Author Comment

by:ajl3
ID: 2728716
This process brought me further along in the install process, however I am still coming up with QL.DRV Error. I have also recieved and " unable to update c:\ windows\win.ini file.
Any thoughts?
0
 
LVL 7

Expert Comment

by:sorgie
ID: 2730879
Run sysedit from the run command and open your win.ini file
scroll down and see if your printer is listed in devices and is it correct.
you can type rem in front of it so it will be ignored and see if the install update your ini file.
0
 

Author Comment

by:ajl3
ID: 2731040
Thank you again sorgie for your assistance. I will try this when I get home this evening. I hope it works, This is driving me crazy.

Tnx

ajl
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question