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Jimmy White's Cueball 2- Where are you?

Posted on 2000-04-19
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Last Modified: 2013-12-26
                  I have owned the game Jimmy White's Cueball 2 for some time now. It seemed to work fine until I tried installing it on my new PC. When I go through the installation process everything seems to be OK, although after the installation I can't find any trace of the game. After this failed to work I specified the installation path as being C:\windows\desktop to try and  find the files. To my horror after the installation had finished I saw the JWC2 files on my desktop and then disappear within seconds, I have repeated this several times with no success, what is going on? Can you help?

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Question by:RGuyxx3
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jmans earned 100 total points
ID: 2738692
Hi,
I've had the same problem. The thing is: when installing the game it also installs directx at the same time. Depending on your cdrom version it either installs directx6 or 7.

When installing for instance directx6 over directx7, the installation aborts and removes the whole game.

You can do 2 things:
-While the game tries to install directx just do a ctrl-alt-del and kill the installation. The bad thing about this is that you have to manually make shortcuts to the game.
-You can also do as I have done. Email the game producer (virgin i believe?) and explain it to them. The first email i got was a standard automated one, but after that you get a very good service and probably a new cdrom (as did I)

Unfortunately they haven't changed the installation procedure, so as soon as directx8 comes out, you (we) have the same problem again :(

Good luck
-John

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by:RGuyxx3
ID: 2738940
Thanks John I really appreciate your advice. I tried doing what you said (killing the application before dx was installed, and it worked) I would never have guessed that could have been the problem. Who would have guessed two versions of the same product could conflict in this way to cause havoc. I can't wait for dx 8 to come out...not! Anyway thanks again John, if there is anything I can help you with just give me a shout.
Bobby
PS
I am a little bit rusty but I am sure I'll get back up to standard quick enough.
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Expert Comment

by:jmans
ID: 2739577
Glad I could help

cheers
-John
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