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Yellow vertical line on 5100C

Posted on 2000-04-24
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Last Modified: 2013-12-27
A yellow one-half inch wide vertical line is appearing on all my scans, using windows 98 & HP deskjet 722C
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Question by:greenturtle
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4 Comments
 
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Expert Comment

by:RudolfFraDK
ID: 2747484
It is probably a hardware related error!
It could be dust on the "lamp" or the mirror inside the scanner! - Take a look, and wipe it off if there are any dust!
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Expert Comment

by:faith
ID: 2763327
Greenturtle, have your scanner problem been solved?  If so, what was the problem?  I am having the same identical problem with my scanner.

faith@eatel.net
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Accepted Solution

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mircklex earned 50 total points
ID: 2763789
Most likely this is a hardware failure. Probably the SW scanner test will fail aswell. Vertical yellowish lines which are related to the position of the object on the scanner bed indicate malfunctioning CCD's. A B&W scan (for example OCR functionality) is typically not affected by this HW failure. The only way to fix this prob is by having the scanner repaired.
NOTE: Only in rare cases yellow lines/bands are due to dirt on the internal mirror and can be solved by very carefully cleaning the mirror.
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LVL 2

Expert Comment

by:mircklex
ID: 2763794
Most likely this is a hardware failure. Probably the SW scanner test will fail aswell. Vertical yellowish lines which are related to the position of the object on the scanner bed indicate malfunctioning CCD's. A B&W scan (for example OCR functionality) is typically not affected by this HW failure. The only way to fix this prob is by having the scanner repaired.
NOTE: Only in rare cases yellow lines/bands are due to dirt on the internal mirror and can be solved by very carefully cleaning the mirror.
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