Troubles with my modem
Posted on 2000-04-25
After changing some settings to my modem using the modem troubleshooter I caused problems which seem to not want to reverse themselves.
This is what is happening:
I can connect to my ISP but after that no web pages will appear. After looking at the status of the modem it says:
CONNECTED AT: 31,200bps
BYTES RECEIVED: 514
BYTES SENT: 618
and there is no movement from these numbers. (these numbers are different each time I log on depending on how long it takes to get a connection)
I think it is a problem with my modem transmitting to my ISP although I don't understand why it connects with no problem. I have tried other ISP's and it is exactly the same thing.
I have also tried to ping in DOS after getting connected, but with no luck.
Can anyone detail what I should do and what is causing the problem.
I have also run Norton Connection Doctor which says it found no errors but found inconsistencies and something like:
MODEM CAPABILITIES MAX RATE 115200bps
MAY BE UNRELIABLE ABOVE 57600bps
MODEMS MAX DATA RATE 56000bps
DOES NOT MATCH SETUP (60000bps)
I can't seem to find anyway to change this if it is the thing which is causing the problem.
By the way, I'm using Windows98, and ASKEY 56K PLUG&PLAY MODEM (INTERNAL) and the printout I got from my resources report shows:
I have physically uninstalled the modem, restarted, then shutdown and reinstalled again, and it hasn't worked.
Is it possible that it might have something to do with my soundcard? (this was suggested to me by someone from work)