Solved

Hp Scanjet 5P - Won't Scan

Posted on 2000-04-25
5
521 Views
Last Modified: 2013-12-27
Have Windows 98 2nd edition and the scaner is using a scsi conection. Was
working before installing Windows 98 2nd edition.

Reinstalled the scaner and paperport software.

Try scanning and get message: (Application associated with this event can not be launched. Then ask do you want to stop launching this application for this event.)

HP Picture scan task master comes up on the screen: Hit scan and get a message:
( Sory an undefined program error occured -2902 )

Any suggestion - PC is Micron Pentium 3

Thank you
0
Comment
Question by:Lypaap
5 Comments
 
LVL 4

Expert Comment

by:swwelsh
Comment Utility
You will have to update your software to get it to work under 98. Try this url:
http://www.hp.com/cposupport/swindexes/sj5ppc_swen.html
0
 
LVL 4

Expert Comment

by:swwelsh
Comment Utility
This one might also apply:
http://www.hp.com/cposupport/scanners/support_doc/bps02972.html
that other link is a 35meg download (ouch!)
0
 
LVL 1

Expert Comment

by:Andrewr042600
Comment Utility
Gudday Lypaap

I had a HP 5P scanner working under win95, which worked using the HP drivers. When I upgraded to 98 2nd Ed it used the default windows drivers without any probs .. I would suggest you delete both the scsi card and the scanner from the device manager and allow windows to re-detect them .. Make sure you have your HP driver disks on hand but they shouldn't be needed .. After this is done you can use paper-port or any paint type package to acquire the images ..
Hope this helps
Andrew
0
 
LVL 2

Accepted Solution

by:
mircklex earned 200 total points
Comment Utility
1. When still using PictureScan 3.0 (shipped with scanner), uninstall PS30 first (not supported under Win98) and download/install DeskScan II 2.9 (available on HP website).
2. When using Symbios Logic 53416 SCSI card (shipped with scanner), check Device Manager for SCSI card driver. When listed as Sym... under Other Devices or SCSI controllers, remove this driver entry. Refresh, New HW Found, when asking for Win98 CD-rom make sure (if needed manually type) installation path d:\win98 (d: being your CD-rom drive).
3. Power scanner, reboot, test.
NOTE 1: This prob occurs frequently because FIRST scanning SW should be installed and THEN SCSI card (otherwise card might be recognized incorrectly).
NOTE 2: In Dev Man SCSI card driver must be listed under SCSI Controllers, scanner must be listed under Imaging Devices with it product number C....
0
 

Author Comment

by:Lypaap
Comment Utility
All of the answers were prety good.

What I ended up doing is as follows.
Deleted all scanner software along with the SCSI and the Scanner.

Reinstalled the scanner software and then re-installed Windows 98.

Now works fine.

Thank you everyone
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now