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SCANJET 3200C /BROTHER HL-1040 LASER PRINTER

Posted on 2000-04-26
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Last Modified: 2013-12-15
IF I INSTALL THE SOFTWARE FOR MY SCANNER, THEN MY PRINTER WILL NOT PRINT.

IT IS SENDING THE JOB TO THE PRINTER, BUT NOTHING IS BEING PRINTED.

UNINSTAL SOFTWARE AND PRINTER WORKS.

HELP!
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Question by:96mustang
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briancassin earned 300 total points
ID: 2755939
Since the Hp 3200 connects to the parallel port and I am assuming you ae using a switchbox or something like that to run both devices off of the parallel  port


2 things

1. You are going to need seperate parallel ports for the two devices because the brother printer uses a status monitor this status monitor requires constant communication with the printer the scanner is preventing this from happening because it has a status monitor too

you can try  this solution from hp

http://www.hp.com/cposupport/scanners/support_doc/bps02427.html


also you can try going to start, settings printers then right click on printer select properties...then go to details and then spool settings select to print directly to the printer disable bi-di communication and also raw for the spool data format this may or may not help

your best bet is going to be hp edits above and above all getting a second parallel port if you are using a switchbox many scanners are not compatible with switchboxes.
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Author Comment

by:96mustang
ID: 2756003
THANKS FOR YOUR QUICK RESPONSE.
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LVL 21

Expert Comment

by:briancassin
ID: 2756219
your welcome :)
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