• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 393
  • Last Modified:

win 98 will not recognize mouse

My mouse suddenly stopped working.  There was no new installations of software/downloads or any other activity outside of daily operations.  The device manager showed the "yellow exclamation mark" next to the mouse so we uninstaled and when we restarted the system it did not recognize the hardware. We tried another mouse and win 98 can't recognize that one either.
0
smallsystems
Asked:
smallsystems
1 Solution
 
swestonCommented:
First, I assume that the mouse is attached to the mouse port rather than a serial port.  

Most likely seniario is that the mouse port or the cable connecting it to the motherboard is bad.

the simplest solution is to attach a serial mouse.  They are far cheaper than any repair costs.
0
 
chevCommented:
Is mouse PS2, Serial or USB ?
0
 
m4nd4li4Commented:
PS2 mouse uses IRQ12. Please check that this IRQ is not used by another hardware. Where does the yellow exclamation show up?

Regards,

m4nd4li4
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
smallsystemsAuthor Commented:
First:
Found out the problem on my own.

Second:
Would this be considered bad practice on the network?
0
 
smallsystemsAuthor Commented:
This question has a deletion request Pending
0
 
swestonCommented:
This question no longer is pending deletion
0
 
swestonCommented:
>First:
>Found out the problem on my own.

What was the problem/solution?

>Second:
>Would this be considered bad practice >on the network?

What?

0
 
radartechCommented:
Try booting into safe mode.  If it is a conflict with something else the mouse should work fine in safe mode.

If it still doesn't work in safe mode and it is a PS/2 mouse. A small round end that plugs into the back of the computer.  Check the pins inside the head of the plug.  Sometimes they become bent.

If it still doesn't work in safe mode and it is a Serial mouse.  A longer more rectangular shaped connector with 2 rows of holes on it. Then check the bios settings to make sure that the serial ports are not disabled.  

If it still doesn't work the board may be bad or even possibly a virus.  Highly unlikely for the virus but may still be an option.

0

Featured Post

SMB Security Just Got a Layer Stronger

WatchGuard acquires Percipient Networks to extend protection to the DNS layer, further increasing the value of Total Security Suite.  Learn more about what this means for you and how you can improve your security with WatchGuard today!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now