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HP-5100C....Yellow Streak

Posted on 2000-04-27
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Last Modified: 2013-12-27
PLEASE HELP
Each scanned document has started having a yellow streak down the center of the photo or document in color.  Not black and white.
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Question by:faith
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mircklex earned 75 total points
ID: 2763516
Most likely this is a hardware failure. Probably the SW scanner test will fail aswell. Vertical yellowish lines which are related to the position of the object on the scanner bed indicate malfunctioning CCD's. A B&W scan (for example OCR functionality) is typically not affected by this HW failure. The only way to fix this prob is by having the scanner repaired.
NOTE: Only in rare cases yellow lines/bands are due to dirt on the internal mirror and can be solved by very carefully cleaning the mirror.
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by:faith
ID: 2763795
You are correct! Scanner test did fail!!
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