• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 633
  • Last Modified:

HP-5100C....Yellow Streak

PLEASE HELP
Each scanned document has started having a yellow streak down the center of the photo or document in color.  Not black and white.
0
faith
Asked:
faith
1 Solution
 
mircklexCommented:
Most likely this is a hardware failure. Probably the SW scanner test will fail aswell. Vertical yellowish lines which are related to the position of the object on the scanner bed indicate malfunctioning CCD's. A B&W scan (for example OCR functionality) is typically not affected by this HW failure. The only way to fix this prob is by having the scanner repaired.
NOTE: Only in rare cases yellow lines/bands are due to dirt on the internal mirror and can be solved by very carefully cleaning the mirror.
0
 
faithAuthor Commented:
You are correct! Scanner test did fail!!
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now