A few weeks ago there was a storm in my area and the power was knocked out. When I turned my computer on and tried to log on to the internet I got the message that the modem couldn't detect a dial tone. The only way that I can log on to the internet now is if I manually take the phone off the hook and leave it off the entire time that I am on the internet. The main problem with this is that I loose my internet connection quite frequently. I have a HP Pavilion6630 computer with a Conexant softK56 pci modem. Could you give me any suggestions? I have already reinstalled the modem drivers and then I reinstalled all of the original system software. I have contacted the phone company and discovered that there is no problem with the service, and I have put a brand new telephone cord on the computer. I have tried unpluging the phone and having the computer the only thing on the line and nothing seems to work.
Thanks for your time.