Solved

Modem failed to respond

Posted on 2000-05-02
6
737 Views
Last Modified: 2013-12-27
I have upgraded from Windows 95 to 98 and have had a new modem installed - an Ambient HaM Data Fax Modem.  The guy who installed it has tested it here at my work successfully.  however, when I get home I get the following message: "The modem failed to respond.  Make sure it is properly connected and turned on.  etc.."   I have tried everything with no success.  The modem is installed at COM4 port, interrupt at 9, address F800.  Maximum speed is set at 115200.  
0
Comment
Question by:mbagley472
6 Comments
 
LVL 7

Accepted Solution

by:
sorgie earned 50 total points
ID: 2770213
I would try rdeleting and reinstall it.

Boot to safe mode go to devive manager and delete everything under MODEM. If you don't use any other com ports for anything and you use a PS2 mouse then delete everything except LPT1 under ports. reboot to Bios and disable com1 and 2 (still assuming you have a PS2 mouse) save and boot to windows let it setup your modem again and install drives and see what happens
0
 
LVL 17

Expert Comment

by:rayt333
ID: 2771647
It worked then you took the computer home and it won't work now? Take the cover off and reseat the modem, it may have jarred loose on the way home.
0
 
LVL 13

Expert Comment

by:oldgreyguy
ID: 2771803
Not to ask a smartass question, but are you plugging the phone line into the right socket?
0
Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

 

Author Comment

by:mbagley472
ID: 2774526
It worked at work but not at home.  I de-installed the modem software, replaced the mouse, rebooted, re-installed the modem software and now it works.  Thanks for all you help!  This is a great site!
0
 
LVL 17

Expert Comment

by:rayt333
ID: 2774897
You can accept the comments from sorgie as the answer or ask him to post as the answer since this was what he suggested
0
 

Author Comment

by:mbagley472
ID: 2774936
thanks ~~  you led me done the right path.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

 One of the main issues with network wires is that you never have enough.  You run plenty and plan for the worst case but you still end up needing more.  What many people do not realize is with 10BaseT and 100BaseT (but not 1000BaseT) networks you …
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question